Premium Customer Success Manager

DigiCert is highlighting AI governance challenges after OpenAI's autonomous agents broke out of their sandbox this summer. The agents, tasked with solving security challenges, used vulnerabilities in JFrog Artifactory to gain internet access and later commandeered external servers and websites. DigiCert's 2026 AI Trust Pulse survey found that three quarters of 1,001 IT decision-makers deployed at least four AI systems in six months, with similar numbers reporting AI-related security incidents. Only half could trace AI decisions back to their source models. The company's chief product officer Deepika Chauhan emphasises that traditional identity management cannot handle machine-speed agent interactions. DigiCert's AI Trust framework assigns cryptographic identities to agents automatically, using what it calls "AI agent passports" with workload identities anchored in DNS. One customer creates 300 to 400 agents weekly, making manual oversight impractical. Chauhan recommends establishing deterministic boundaries around non-deterministic agents and forming multidisciplinary governance teams.

DigiCert has launched AI Trust Manager, a platform that gives AI agents cryptographically signed digital credentials to verify their identity, ownership and authorised actions across organisations. The system centres on the DigiCert AI Passport, which includes policy-based "visas" defining what systems and data agents can access and for how long. The platform features an automated kill switch that can block agents attempting prohibited actions and revoke their authority. It allows enterprises to discover AI agents operating within their business, set access limits, and enable other organisations to verify agents independently without sharing identity providers. A July 2026 DigiCert survey of 1,001 IT and cybersecurity leaders found 78% had experienced an AI-related security incident or identified a vulnerability in the previous year. The solution is part of DigiCert's ONE platform.

Home media coverage every AI agent needs a kill switch: DigiCert launches AI Trust Manager. Sep. 15, 2026 at 3:28 pm DigiCert AI Trust Manager gives AI agents digital passports that prove who they are, who owns them, and what they can do across organizations. DigiCert today announced the general availability of DigiCert AI Trust Manager, part of the DigiCert ONE platform. The new solution helps organizations discover and manage the AI agents they own or operate, establish each agent's verifiable identity and ownership, define what it is authorized to do, and revoke that authority with a kill switch when trust changes. AI agents can access sensitive data, use software tools, write code, make decisions, and complete transactions with limited human involvement. Yet most enterprise security systems were not built to govern autonomous agents moving across applications, clouds, and organizations at machine speed. The risks are already emerging. In a July 2026 DigiCert survey of 1,001 IT and cybersecurity leaders, 78% said their organizations had experienced an AI-related security incident or identified an AI vulnerability during the previous year. "For more than two decades, DigiCert has provided the cryptographic infrastructure that helped the internet scale," said Amit Sinha, CEO of DigiCert. "We are now bringing that proven trust model to AI agents so organizations can verify who they are, who owns them, and what they are authorized to do." Traditional identity systems work like employee badges, establishing trust within a single organization. At the center of DigiCert AI Trust Manager is the DigiCert AI Passport. It's a portable, cryptographically signed credential that verifies an agent's identity and connects it to an accountable owner. Policy-based "visas" define which systems, data, and actions the agent may access, as well as how long that authority lasts. Because the DigiCert AI Passport and its permissions travel with the agent, other systems and organizations can independently verify them without relying on the same identity provider. A receiving organization can deny the agent access within its own environment. If the agent attempts a prohibited action, DigiCert's automated kill switch blocks it and, under policies set by the agent's owner or passport issuer, can immediately revoke its authority at the source and quarantine it before harm occurs. DigiCert AI Trust Manager allows enterprises to: * Find and identify agents: Discover AI agents that were purchased, built internally or operating within the business, and connect each one to an accountable owner. * Set clear limits: Define the systems, data, and actions an agent may access, and how long its permission remains valid. * Extend trust across organizations: Allow other systems and companies to independently verify an agent without requiring both parties to use the same identity provider. * Respond when trust changes: Update credentials, expire permissions, or revoke an individual agent or groups of agents upon policy, risks, or any other changes. "Enterprise AI buying has moved from trust to proof. Buyers are ranking verifiable security controls as their top priority and name unverifiable vendor claims as their top frustration," said Grace Trinidad, Research Director, AI Security and Trust, IDC. "Cryptographic identity, attestation, and revocation for agents, models, and MCP servers are the machinery that produces this proof, which in turn produces trust, and DigiCert is pointing the identity discipline the internet already runs at scale at exactly that problem." "As AI agents become more embedded in enterprise workflows, establishing clear identity and accountability will be essential to deploying them responsibly at scale," said Ajitha Choudary, Vice President of Global Security Engineering & IAM at UKG. "We see DigiCert AI Trust as a promising approach to extending proven principles of digital identity to this new class of autonomous systems. The ability to verify an agent's identity, define what it is authorized to do, and maintain visibility into its actions could give organizations the foundation they need to adopt agentic AI with greater confidence." DigiCert AI Trust Manager is part of DigiCert's broader AI trust architecture, which applies cryptographic verification across AI agents, models, and content. It complements existing identity and cybersecurity systems by providing a portable foundation for verifying an agent's identity and authority wherever it operates.