Quality Control Analyst

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About you and this role - What you will do in this role

Dow is seeking the next Quality Control Analyst for our plant in Knoxville, TN. In this role, you are a team player that requires minimal supervision. You can perform Lab tasks using advanced Lab instrumentation in a safe and efficient manner, execute data entry of Lab results into quality database, and maintain Lab Housekeeping and organization to high standards.

Responsibilities - Duties, projects, tasks, and activities you would be responsible for in this role

• Perform qualification testing of raw materials, in-process, batch final, shipment final, and special request samples.
• Perform testing according to written test methods.
• Notify appropriate individuals of all non ACC1 material.
• Record QC data on lab requests and SAP worksheets.
• Record QC data on raw material lab requests.
• Record QC data on Laboratory Requests and/or SAP worksheets.
• Record/Enter QC Data in SAP database system.
• Prepare and Issue certificates/letters of analysis.
• Ensure test equipment is in control.
• Take corrective actions to get instrumentation in control.
• Quality resource to other team members.
• Implement corrective actions.
• Provide quality training to other team members.
• Troubleshoot and perform minor repair of lab instrumentation.
• Troubleshoot quality procedures, test methods, and work instructions.
• Back-up other analysts.
• Complete housekeeping duties.
• Monitor the Boiler/TPA alarm panel board in the Laboratory.
• Maintain and order supplies/chemicals with the help of Lab Leadership.
• Perform other work as necessary within the framework of the job.

Qualifications - Required education, experience and abilities that are needed for this role (must haves)

• A high school diploma or equivalent and one or more of the following:
  • 2 year college degree in relevant science or engineering field.
  • 3 years of relevant military experience.
  • 2 years of Laboratory experience.
  • 2 years of experience in chemical manufacturing plants.
• A willingness and ability to work 12-hour, rotating shifts.
• A minimum requirement for this U.S. based position is the ability to work legally in the United States.  No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Physical Requirements

Willing and able to meet physical demands of the job, with or without reasonable accommodations.

• Lift, push, and pull up to 55 pounds.
• Frequently bend, reach, and lift.

Skills - Specific abilities and expertise required to perform tasks effectively in this role 

• Laboratory Testing & Instrumentation Proficiency: Ability to safely and accurately perform qualification testing on raw materials, in‑process, and finished products using advanced laboratory instrumentation while following written test methods and quality standards.
• Quality Data Management: Strong attention to detail for recording, entering, and maintaining QC data in laboratory requests, SAP worksheets, and quality databases, including preparation of certificates and letters of analysis.
• Quality Control & Corrective Action Execution: Capability to identify non‑conforming material, notify appropriate stakeholders, ensure testing equipment remains in control, and implement corrective actions to maintain compliance.
• Troubleshooting & Continuous Improvement: Skill in troubleshooting lab instrumentation, test methods, and work instructions, performing minor repairs, and supporting continuous improvement and peer training activities.
• Reliability: Proven ability to work independently with minimal supervision while supporting team members, backing up other analysts, maintaining lab housekeeping standards, and adhering to safety, shift, and physical job requirements.

Additional notes:

• This position does not offer relocation assistance.

Benefits – What Dow offers you 

We invest in you. 
 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. 
  • Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
• Paid time off to care for family members who are sick or injured.  
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Additionally, some of our locations might offer:
  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow
Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visitingwww.dow.com.

As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.

Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.