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Vetcor

Veterinary clinic network with centralized support

Veterinary Receptionist

Clinical Support & Patient AdministrationUpdated on Nov 11
Full-timeDuPont, WA, USAIn-person

About the Job

Requirements

  • Veterinary reception or customer service experience is preferred.
  • Strong communication, interpersonal, organizational, and time-management skills are needed.
  • The candidate should be able to take ownership and follow through, show compassion and empathy, collaborate, and assist where needed.
  • The candidate must be able to multitask and remain calm in a busy environment.
  • The candidate must be able to stand or sit for extended periods.

Responsibilities

  • Welcome clients and patients warmly, professionally, and compassionately.
  • Answer phones and manage a busy appointment schedule.
  • Schedule appointments and coordinate the hospital's daily flow.
  • Check patients in and out and maintain accurate client and patient records.
  • Process invoices and collect payments.
  • Communicate with veterinarians, technicians, and teammates.
  • Educate clients on preventive care, hospital services, and next steps.
  • Provide exceptional customer service and a welcoming experience with every interaction.

Desired Qualifications

  • A desire to continue learning and growing, a positive collaborative attitude, and a sense of humor.

About the Company

Vetcor

Veterinary clinic network with centralized support

VetCor runs a network of more than 850 veterinary practices across the United States and Canada. By acquiring established clinics and partnering with their teams, VetCor enables veterinarians to maintain medical autonomy while receiving centralized back-office support in areas such as practice management, marketing, and operations. This structure centralizes administrative tasks, allowing clinicians to devote more time to animal care. The company grows by adding new practices and leveraging shared resources and expertise across the network, ultimately delivering scalable veterinary services at a community level. Its goal is to expand access to quality pet healthcare by combining local clinic autonomy with centralized efficiency and support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Norwell, MA
Founded
1996

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