Full-Time

Client Development Manager

Confirmed live in the last 24 hours

Relay

Relay

201-500 employees

Offers workforce communication and tracking solutions


Mid

Raleigh, NC, USA

Required Skills
Sales
Communications
Requirements
  • Bachelor’s degree in business or related, or equivalent work experience
  • Minimum 2+ years of Client Development, Account Manager, or Account Executive experience
  • Proven track record of exceeding quota targets
  • Enterprise/SaaS Sales experience is highly preferred
  • Strong organizational skills and self-driven work ethic
  • Excellent analytical and communication skills
  • Experience in successfully cultivating client relationships with all levels of seniority
  • Ability to handle ambiguous or challenging situations and drive to mutually agreeable outcomes
  • Ability to thrive and react to changing business needs within a startup environment
Responsibilities
  • Deeply understand Relay’s product offerings and industry trends in key verticals
  • Manage a portfolio of Enterprise and Mid-Market customer accounts
  • Achieve and strive to exceed quota targets and drive optimal net revenue retention
  • Communicate regularly with key client stakeholders to develop a deep understanding of their needs, use cases, and pain points
  • Build strong internal relationships (especially with Customer Success and Operations) to ensure our customers have a smooth experience and derive maximum value from Relay
  • Gain proficiency with our CRM and the full sales tech stack
  • Periodically travel to events to meet customers, cultivate relationships, generate new pipeline
  • Work with a close-knit team of talented experts who will challenge you and support you in your professional growth

Relay is designed as a robust software solution for large workforces, emphasizing essential features like push-to-talk functionality, GPS tracking, emergency alerts, and voice interface navigation. This focus on practical, real-world applications ensures continuous growth and relevance in the field of workforce management technologies. The platform also remains flexible for future expansions and integrations, suggesting a commitment to adapting and evolving with industry needs and technological advancements.

Company Stage

Series A

Total Funding

$13M

Headquarters

Raleigh, North Carolina

Founded

2015

Growth & Insights
Headcount

6 month growth

9%

1 year growth

50%

2 year growth

94%

Benefits

Health, dental & vision

PTO

Paid sick leave

401(k) with 3% match

Paid parental leave

Connection & wellness credit

Equipment & tools

Flexible work environment

Free snacks & fun times