Account Manager

About Nutritics💥
Nutritics is redefining how hospitality and foodservice businesses operate. We give organisations complete clarity and control over their food, menus, supply chains, and environmental impact. Trusted by 500+ customers worldwide, from contract caterers and restaurant groups to healthcare and education providers, we are the platform of choice for businesses that take food data seriously.

Backed by PE investment, we're scaling rapidly across UK&I and entering the US market. Our ambition: to become the world's most trusted food information platform.

We're looking for a commercially minded Account Manager to join our growing account management team. You'll start by re-engaging existing customers our senior Account Managers haven't been able to reach yet, picking up renewals, upsells and cross-sells along the way. As you prove yourself, you'll build towards a portfolio of your own, with coaching and support from experienced colleagues throughout.

This is a great next step for someone early in their sales career, including experienced SDRs or BDRs who are ready to move from booking meetings to managing customer relationships and closing deals. 

Main Responsibilities💻
You will:

• Proactively re-engage existing customers that our senior Account Managers haven't yet reached, managing their renewals and spotting opportunities to grow each account.
• Build towards managing your own portfolio of customers as you gain experience.
• Negotiate contract renewals directly with customers, handling pricing discussions, upsell offers, and any necessary escalations.
• Leverage pricing discretion to apply price increases where possible and drive additional revenue growth.
• Identify and close upsell and cross-sell opportunities, working closely with Customer Success and Sales teams.
• Forecast and track renewal performance, ensuring transparency in renewal revenue, churn risks, and growth opportunities.
• Optimise the renewals playbook, refining outreach strategies, negotiation tactics, and pricing models.
• Work closely with the finance function to understand current processes and drive the business forward by updating and optimising those processes in collaboration with the finance and commercial teams.

Career Progression and Development🚀
At Nutritics, growth is built into how we operate and we believe that the best way for our business to grow is for our people to grow. As we scale internationally with the backing of private equity investment, we create real opportunities for people to stretch their skills, take on new challenges, and shape the future of our platform and our industry.
You can expect:

• Impact and Recognition: Join a team delivering significant global growth where you can feel and see the direct impact of your individual contributions.
• Expert Collaboration: Learn from working alongside an experienced management team and market-leading clients around the world.
• Structured Growth: Benefit from bi-annual performance reviews and a personalised career development plan tailored to your ambitions.
• Mentorship and Coaching: Access ongoing support and opportunities to expand your responsibilities as the business scales.
• Global Pathways: Take advantage of clear progression routes into senior leadership and specialist roles as we continue our international expansion.

The Ideal candidate will have🙌

• To be passionate about Nutritics and bring that enthusiasm to work daily. We want you to be focused on quality delivery and doing an excellent job that you can take pride in
• Strong negotiation & communication skills and experience handling commercial discussions directly with customers.
• Ability to identify and close upsell/cross-sell opportunities within an existing customer base.
• Analytical mindset with experience tracking revenue performance and customer retention metrics.
• Self-starter mentality with a passion for hitting and exceeding revenue targets.
• Experience with CRM and Q2C (Quote-to-Cash) tools is a plus but not required.
• Previous experience in Foodservice and/or nutrition is an advantage but not essential.

Most Importantly👍
Nutritics is a people-first business scaling at a world-class pace, and we are looking for individuals who align with our five core values: Team First, Open Communication, No Ego, Integrity, and The Rocket 🚀. We take our mission seriously but don’t take ourselves too seriously, fostering a collaborative spirit where transparency, openness and results are valued over hierarchy. By joining us, you become part of an award-winning culture that balances high-speed international growth with a genuine commitment to the wellbeing and development of every team member.

Working with Nutritics💪

• 25 days annual leave (plus public holidays), growing the longer you stay with us.
• Genuine work-life balance, with perks like summer hours and enhanced parenting leave.
• A generous allowance to support your health and wellbeing.
• Pension contributions matched by the company.
• Life Assurance cover.
• A competitive, market-aligned salary package.
• Corporate travel insurance.
• Real opportunities for career growth along diverse and rewarding paths.
• Ongoing training and development to help you build your skills.
• A supportive team of experienced, knowledgeable colleagues to learn from.

Location and Hours of Work🌍
Our weekly hours of work are 37.5 covering Monday to Friday. This is a hybrid role and we offer a lot of flexibility around core hours. 

This role can be based in Ireland or the UK, with a requirement to work from the local office one day per week.