HR Assistant
$50k - $55k
Junior
Cary, NC, USA
HybridCandidates not already local must be able and willing to relocate to Cary, North Carolina.
People & HRHR Operations & Coordination
About the job
Requirements
- One year of proven recruiting or human resources internship/work experience.
- Strong knowledge of labor laws and hiring regulations.
- Familiarity with an applicant tracking system, such as Workable or LinkedIn Recruiter.
- Proficiency with Microsoft Office or Google Suite.
Responsibilities
- Post job advertisements on job boards and social media platforms.
- Screen resumes and job applications.
- Assist with background and reference checks.
- Help prepare job offer letters.
- Support recruitment events, such as job fairs and career expos.
- Ensure the preboarding process goes smoothly.
- Conduct new employee orientation sessions.
- Handle new-hire paperwork and logistics, including setting up workstations, computer logins, and email addresses.
- Schedule meetings to discuss company policies and provide the employee handbook.
- Serve as the primary point of contact for new employee inquiries.
- Maintain accurate and up-to-date employee records, including personal details, employment contracts, performance evaluations, and benefits documentation.
- Collect and organize employment and tax information.
- Assist with exit interviews and finalize termination documentation.
- Manage compensation and benefits documentation.
- Process payroll tasks, including employee sick leave and paid time off.
- Resolve payroll errors and respond to related inquiries.
- Assist with payroll and benefits reconciliations, audits, and payment approvals.
- Work with line managers and employees to process compliance service requests.
- Maintain accurate compliance records and tracking tools.
- Undertake administrative duties necessary to fulfill compliance tasks.
- Escalate complex issues to Compliance Specialists when needed.
- Support the preparation and management of performance improvement plans, reassignments, suspensions, resignations, retirements, and employee exits.
- Send separation notices to employees due for mandatory retirement.
- Provide departing employees with necessary documentation and process final or severance payments.
- Act as the point of contact for post-separation queries.
- Handle employee grievances and complaints.
- Collect and process incident reports from various business units.
- Collaborate with the legal department to prepare Notices to Explain and ensure delivery.
- Arrange administrative hearings and document meeting minutes.
- Prepare and deliver notices of decisions and maintain company offense records.
Desired Qualifications
- Familiarity with Notion and Slack.
About the company
CWILL provides software for online merchants to manage customer activity after a purchase and encourage repeat business. Its apps combine shipment tracking, returns and exchanges with product reviews, loyalty rewards, referral programs and email marketing. Store teams use the tools to send delivery updates, resolve return requests, collect customer feedback and coordinate campaigns, while a separate chatbot answers shopper questions using store information. Merchants install individual apps or connect several products, with paid subscriptions based on selected features and usage alongside free plans. The business began in 2014 as Channelwill and is headquartered in Cary, North Carolina.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Cary, NC
Founded
2014
Get referred to CWILL
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Simplify's Take
What believers are saying
- CWILL lists remote lead-product work in five US states, including North Carolina and California.
- CWILL's August 2026 loyalty rebrand recap confirms existing points, data and plans carried over without migration.
- CWILL AI Chat includes unlimited core replies, order tracking and multilingual support without a credit card.
What critics are saying
- CWILL's October 2026 DevOps/SRE listing requires bilingual Mandarin, narrowing eligibility for that engineering role.
- CWILL permits Hong Kong and Shenzhen affiliates to access personal data for technical, operational and customer support.
- CWILL's annual-plan customers must wait until their plan ends to downgrade to monthly billing.
What makes CWILL unique
- CWILL links review submissions to loyalty points, including text, photo and video reviews.
- CWILL splits product data-controller responsibilities between its US corporation and Hong Kong Channelwill entity.
- CWILL reserves custom tracking integrations and dedicated onboarding and customer-success managers for its Enterprise plan.
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Benefits
- Remote Work Options
- Hybrid Work Options
- Health Insurance
- Vision Insurance
- Paid Vacation
- Paid Holidays