Cone Health

Not-for-profit healthcare network delivering hospital care

Certified Medical Assistant - Patient Care Support

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeAsheboro, NC, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
Certification as a Certified Medical Assistant or Registered Medical Assistant is required from an accepted certifying organization.
Basic Life Support or CPR certification from the American Red Cross or an American Heart Association Healthcare Provider is required.
The employee must complete clinical orientation, competency evaluation, clinical skills assessment, and medication administration test within 90 days of hire and within three attempts.

Responsibilities

Assist with collecting patient data, including biological, psychological, social, and cultural factors.
Enter patient data such as vital signs and implement the plan of care as directed by the Provider.
Implement protocols and standing orders based on the patient complaint or reason for visit.
Perform 12-lead electrocardiograms, selected respiratory care procedures, and other assigned patient care for which training and demonstrated competency have been completed.
Administer oral and parenteral medications, including immunizations, controlled substances, therapeutic injections, skin tests, and treatments, according to specified policies, procedures, and medical assisting standards under supervising physician direction.
Complete medication prior authorizations and communicate physician prescriptions to pharmacies by phone and fax as needed.
Oversee appointment bookings, prioritize emergency patient preferences, and maintain timely patient flow.
Document all medical assistant procedures accurately, completely, and promptly in the medical record.
Obtain required prior authorizations or pre-certifications to comply with safety standards.
Communicate patient conditions, questions, and concerns to nursing staff and physicians to support appropriate triage and message responses.

Desired Qualifications

Completion of a medical assistant program, including clinical rotation, is preferred.
Physician office experience is preferred.

Patient Care Support

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

The Medical Assistant Certified provides team-based patient care as directed by the Provider and according to standard plans of care appropriate to the patient's condition, needs, and/or age. Working under close supervision, this role provides support to nursing, lab, clerical, and Physician staff in order to facilitate positive patient outcomes and care.

Essential Job Function

Assists in collection of patient data including biological, psychological, social, and cultural factors.
Enters data, such as vital signs and implements the plan of care as directed by the Provider.
Implements protocols/standing orders based on patient complaint or reason for visit.
Performs 12-lead EKGs, select respiratory care procedures and other assigned patient care for which adequate training has been provided and for which competencies have been demonstrated.
Administers oral and parenteral medications including immunizations, controlled substances, therapeutic injections, skin tests and treatments, and other treatment modalities according to specified policies and procedures and medical assisting standards, under the direction of supervising physicians.
Completes prior authorizations for medications as needed and communicates physician prescriptions to pharmacies by phone and fax as needed.
Oversees appointment bookings, ensuring preferences are given to patients in emergency situations and maintains timely flow of patients.
Provides accurate, complete, and timely documentation of all medical assistant procedures in the medical record.
Obtains all appropriate prior authorization or pre-certification for patients in order to comply with safety standards.
Communicates patient condition, questions, and concerns to nursing staff and physician in order to triage and respond to messages appropriately.
Performs other duties as assigned.

Education

Required: High School Diploma or EquivalentPreferred: Medical Assistant Program

Experience

Required: NonePreferred: Completion of medical assistant program including clinical rotation and physician office experience

Licensure/Certification/Listing

Required:Certification as a Medical Assistant (CMA)/Registered Medical Assistant (RMA) required from one of the following: American Associate of Medical Assistants (AAMA), American Medical Technologists (AMT), National Center for Competency Testing (NCCT), American Allied Health - RMA(AAH), National Health career Association (NHA), American Registry of Medical Assistants (RMA), National Healthcare Worker's Association (NHCWA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA), American Medical Certification Association (AMCA)BLS (CPR)-American Red Cross or AHA Healthcare Provider. **Participation in a clinical orientation, competency evaluation, and ability to pass a clinical skills assessment and medication administration test within ninety (90) days of hire, and within 3 attempts.**

Work Shift :

Days/No Weekends (United States of America)

On Call Required

FTE:

0.9

Job Type:

Benefit Eligible (20-39) Hours/Week

About the Company

Cone Health

Not-for-profit healthcare network delivering hospital care

Cone Health is a not-for-profit healthcare network that serves communities in Alamance, Forsyth, Guilford, Randolph, Rockingham, and surrounding counties by operating hospitals, primary and specialty care clinics, and centers for heart and vascular care, cancer treatment, women’s and children’s health, and advanced imaging. Its services are delivered through a system of hospitals, clinics, and the Cone Health Medical Group and Triad HealthCare Network, with revenue coming from patient services, insurance reimbursements, and government programs. The network differentiates itself by emphasizing community care and serving underserved populations, supported by a large staff, physician partners, and volunteers, and it holds recognized workplace culture awards. The goal is to provide high-quality, accessible healthcare and improve health outcomes across its diverse service areas.

Company size: 5,001-10,000
Company stage: Seed
Total funding: $100K
Headquarters: Greensboro, NC
Founded: 1953

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