Simpro

Field service management SaaS for trades

Sales Specialist

Account ManagementConfirmed live in the last 24 hours

Full-timeMiami, FL, USANo salary listedIn-person

About the Job

Requirements

Two to four years of experience in a product specialist, solutions consultant, or business-to-business sales role, ideally in software as a service.
Deep product fluency or the demonstrable ability to develop it quickly, including understanding customer workflows.
Ability to manage outbound activity alongside a warm inbound pipeline.
Experience in field service, trades, or construction software is a significant advantage.

Responsibilities

Generate cross-sell pipeline through consistent outbound engagement with non-managed customer accounts.
Carry and achieve a defined expansion revenue quota through cross-sell and product adoption within the existing customer base.
Demonstrate and present products to customers, translating technical features into business benefits aligned with customer needs.
Close expansion opportunities from demonstration to signed order while managing a short sales cycle.
Support live Account Manager opportunities as the product expert by handling demonstrations and technical conversations when an expansion deal opens.
Equip Account Managers with product knowledge, talk tracks, and demonstration assets to help them identify and create expansion opportunities.
Partner with the AI Sales team when customer conversations involve AI solutions.
Understand and explain how products integrate with each other and with customers’ existing platforms.
Address customers’ technical questions and concerns as they evaluate additional products or features.
Maintain deep product knowledge across the portfolio, including new products and acquisitions as they are released.
Gather customer feedback and relay it to the product team with specificity and commercial context.
Stay current with industry trends and competitive offerings to position products effectively in customer conversations.
Bring customer perspectives to leadership to inform product roadmap and go-to-market strategy.

Desired Qualifications

Experience in software as a service is ideal.

Job Context

You know the product inside out. You know how to connect it to a customer's real pain. And you know how to close. If that's you — this role was built for you.

The Mission

As a Sales Specialist, you drive product adoption and expansion within Simpro Group's existing customer base. You combine deep technical product expertise with direct commercial engagement — generating cross-sell opportunities, supporting Account Managers on expansion deals, and helping customers realize additional value across the full Simpro Group product portfolio.

You are the bridge between what our platform can do and what a customer urgently needs. You move fast, you go deep, and you close.

What You’ll Do

Job Description

Drive Adoption & Expansion

Generate cross-sell pipeline through consistent outbound engagement into non-managed customer accounts
Carry and achieve a defined expansion revenue quota through cross-sell and product adoption within the existing customer base
Demonstrate and present Simpro Group products to customers — translating technical features into business benefits aligned with customer needs
Close expansion opportunities from demo to signed order, managing a short and decisive sales cycle

Support Account Manager Deals

Step into live Account Manager opportunities as the product expert — handling demos and technical conversations the moment an expansion deal opens
Arm Account Managers with the product knowledge, talk tracks, and demo assets they need to identify and create expansion opportunities
Partner closely with the AI Sales team when customer conversations extend into AI solutions

Be the Product Authority

Understand and articulate how Simpro Group products integrate with each other and with the customer's existing platform
Address every technical question and concern a customer raises as they evaluate adding new products or features
Gain and maintain deep product knowledge across the full portfolio — including new products and acquisitions as they are released
Gather customer feedback and relay it to the product team with specificity and commercial context

Stay Ahead

Stay current with industry trends and competitive offerings to effectively position Simpro Group in every customer conversation
Bring the customer's voice back to leadership — your frontline perspective shapes product roadmap and go-to-market strategy
This job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group.

What You’ll Bring

2–4 years of experience in a product specialist, solutions consultant, or B2B sales role — ideally in SaaS
Deep product fluency or demonstrable ability to develop it quickly — you go beyond the surface and into the workflow
Commercially driven — you love finding the cross-sell and you know how to close it
Strong communicator — you make complex technology simple and compelling for non-technical buyers
Self-starter with the discipline to manage outbound activity alongside a warm inbound pipeline
Experience in field service, trades, or construction software is a significant advantage

Our Core Values

We Are One Team

We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.

If you'd like to join a fun and progressive organization, where there are opportunities to develop your career, please apply now with your CV/resume.

*Please note, no agencies will be accepted in the recruitment of this role.

About the Company

Simpro

Field service management SaaS for trades

Simpro provides field service management software for trades and field service businesses. Its platform streamlines operations from job quoting and scheduling to asset tracking and invoicing, and it integrates with existing accounting software to create a smooth financial workflow. The software supports plumbing, HVAC, and electrical trades, and includes features for multiple payment channels to improve cash flow. Simpro Mobile lets technicians manage work in the field, while Simpro Digital Forms enables creating and filling digital forms in the field that pull data from the main build. The company operates on a subscription-based SaaS model and targets service providers in the trade and field service industries.

Company size: 501-1,000
Company stage: Growth Equity (Venture Capital)
Total funding: $392.3M
Headquarters: Brisbane QLD, Australia
Founded: 2002

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