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WTW

Global risk management, insurance brokerage, consulting

Client Services Analyst SME - Small Business Insurance

Insurance Sales & AgencyConfirmed live in the last 24 hours
Full-timeMadrid, SpainNo salary listed

About the Job

Requirements

  • A university education or Higher Vocational Training is preferred, especially in Business Administration and Management, Law, Finance, Insurance, or a similar area.
  • Interest in developing a career in the insurance sector.
  • Good command of Microsoft Office, especially Excel and Outlook.
  • Strong communication skills and customer orientation.
  • Ability to learn, stay organized, and work as part of a team.
  • Extensive prior experience is not required.
  • Prior internships or initial experience in insurance, brokerage, banking, customer service, or administrative or commercial environments are valued.
  • A disability certificate is valued.

Responsibilities

  • Support the management and analysis of insurance needs for individual and small- and medium-sized business clients, especially for motor and company fleet insurance.
  • Assist in requesting, reviewing, and comparing offers from different insurance companies.
  • Prepare comparisons and documentation to present alternatives to clients.
  • Support policy administration, renewals, and client follow-up.
  • Contact insurers to request information, quotations, and terms.
  • Gradually participate in commercial and customer-service activities.
  • Learn about different insurance lines and develop professionally within the insurance sector.

About the Company

WTW

Global risk management, insurance brokerage, consulting

Willis Towers Watson provides risk management, advisory, and brokerage services to organizations worldwide. Its two segments are Risk & Broking, which identifies, quantifies, and places insurance coverage, and Health, Wealth & Career, which offers consulting, technology, and administration for health benefits, retirement plans, and talent programs. The company blends advisory services, technology platforms, and brokerage capabilities to deliver integrated risk and people solutions rather than relying on a single service line. Its goal is to help clients turn risk into a path for growth by aligning risk management with health, retirement, and talent strategies to support organizational success.

Company size
10,001+
Company stage
IPO
Headquarters
London, United Kingdom
Founded
1828

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