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Medtronic

Medical device maker advancing therapies

Clinical Specialist - Cardiac Rhythm Management

Implementation & Technical Account ManagementUpdated on Nov 10
Full-timeAnn Arbor, MI, USA

About the Job

Requirements

  • A high school diploma and at least 6 years of work experience, or an associate’s degree and at least 4 years of work experience, or a bachelor’s degree and at least 2 years of work experience in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing.
  • A valid driver’s license, active auto insurance, and a driving record that meets company standards are required.
  • Candidates must reside within the assigned Ann Arbor territory.
  • Candidates must have unrestricted U.S. work authorization at hire and throughout employment; sponsorship is not available for this role.
  • Candidates must be able to travel regularly to customer accounts and provide urgent coverage, including weekends, holidays, and occasional after-hours coverage.
  • Candidates must be able to lift up to 40 pounds frequently with both hands, sit, stand, and walk for more than 8 hours per day, and regularly bend, stoop, squat, and maintain balance.
  • Candidates must be able to work in clinical environments with eye protection, infectious disease, and radiation exposure; wear 7–9 pounds of lead for extended periods; use computers and mobile devices; and maintain the vision capabilities necessary to support patient care and field responsibilities.
  • For baccalaureate degrees earned outside the United States, the degree must satisfy the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).

Responsibilities

  • Provide technical support for cardiac rhythm management devices and therapies by performing system checks and interrogations, supporting implants, troubleshooting issues, and applying knowledge gained through comprehensive field training.
  • Coordinate operational support by ensuring accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics to meet customer and business needs.
  • Educate physicians, hospital staff, office personnel, and field team members on cardiac rhythm management products, therapies, and solutions, and support onboarding and development of new Clinical Specialists and Sales Representatives.
  • Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of the company’s cardiac rhythm management products and solutions.
  • Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
  • Maintain technical expertise by staying current on new cardiac rhythm management products, therapies, solutions, and patient management offerings to support customers and clinical outcomes.
  • Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, with frequent independent driving, approximately 80% of the time.
  • Perform other duties as assigned.

Desired Qualifications

  • A bachelor’s degree in nursing, life sciences, or biomedical engineering.
  • At least 2 years of experience in a catheterization laboratory, electrophysiology laboratory, or hospital or clinic setting, with cardiology knowledge.
  • Thorough working knowledge of medical terminology and the medical device industry.
  • Expertise with Microsoft tools and other applications, such as Salesforce.com.
  • Ability to meet vendor credentialing requirements.
  • Ability to coordinate or participate in numerous tasks and projects in a fast-paced environment in an organized manner while meeting deadlines.

About the Company

Medtronic

Medical device maker advancing therapies

Medtronic develops medical devices that diagnose, monitor, and treat chronic diseases. Its products include implantables, sensors, and therapies used in cardiovascular care, diabetes management, and neurostimulation, working by interacting with the body to regulate or monitor physiological processes. The company differentiates itself through a long history of device development, strategic acquisitions like Covidien, and a broad, diversified portfolio across therapeutic areas. Its goal is to improve patients’ health outcomes by delivering integrated medical technologies and solutions for disease management.

Company size
10,001+
Company stage
IPO
Headquarters
Fridley, MN
Founded
1949

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