All Accor

Global hotel management, franchising, loyalty program

Housekeeper

Janitorial ServicesUpdated on Nov 11

Full-timeCiboure, FranceNo salary listedIn-person

About the Job

Requirements

Ability to manage a team.
Ability to prepare work schedules.
Ability to handle unexpected situations and special requests.
Ability to work autonomously.
Methodical and organizational skills.
Knowledge of safety and hygiene procedures.
Ability to anticipate needs.

Responsibilities

Ensure the quality of room cleaning, services, and hotel linen laundering.
Participate actively in restoring and cleaning rooms daily.
Report technical defects and ensure repairs proceed properly.
Coordinate with reception on room assignments and any necessary guest relocations.
In larger establishments, check the quality of cleaning and linen laundering.
Monitor the proper use of the service's master keys.
Ensure staffing levels match planned activity while respecting the established budget.
Organize and prepare the team's work schedule, including days off, leave, and replacements, according to planned activity.
Participate in recruiting staff and temporary workers in collaboration with the director.

Description du poste

Vos MISSIONS :

Garantit la qualité du nettoyage des chambres, des services et du blanchissage du linge hôtel.
Participe quotidiennement et activement à la remise en état et au nettoyage des chambres.
Signale les défauts techniques et veille au bon déroulement des réparations.
Participe et coordonne avec la réception à l'attribution des chambres et les délogements éventuels.
Contrôle la qualité du nettoyage et du blanchissage du linge (dans une structure importante).
Contrôle la bonne utilisation des "passes" du service.
Veille à l'adéquation des effectifs par rapport à l'activité prévue tout en respectant le budget établit.
Organise et établit le planning de travail de son équipe (repos, congés, remplacements...) en fonction de l'activité prévue.
Participe au recrutement du personnel et des extras en collaboration avec le directeur.

Qualifications

Qualités & compétences requises :

Capacité de management

Elaboration des plannings

Gestion des aléas / demandes particulières

Autonomie

Sens de la méthode et de l’organisation

Connaissance des procédures de sécurité et d’hygiène

Anticipation des besoins

Informations supplémentaires

Mutuelle d'entreprise avantageuse

Remboursement abonnement de transport à hauteur de 50%

Réduction dans les établissement du groupe Accor.

Compensation: N/A to 2410 (EUR) (MONTHLY)

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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