Quality Assurance Specialist - Manual
About the job
- A bachelor's degree; a technical concentration is preferable.
- One to two years of manual quality assurance experience.
- Experience operating within and leading cross-functional teams, such as engineering, product management, sales, and implementation.
- Ability to work autonomously and collaboratively.
- Manually test web applications, providing clear and actionable feedback on user interface, user experience, and responsive design across email clients, web browsers, and languages.
- Manually test existing test cases and create bugs for content creators.
- Experience with learning management systems and web accessibility.
- Problem-solving and analytical skills.
- Relationship-building, collaboration, communication, project management, and analytical skills.
- Ability to succeed amid high levels of ambiguity.
- Ability to communicate with technical and business stakeholders and users.
About the company
Tech Firefly provides outsourced technology solutions to help clients succeed. It offers software development (iOS, C++, Java), QA and usability testing for apps, hardware, and IoT, plus AI data labeling, robotic process automation, and blockchain. The company also handles end-to-end content management, customer care and sales support, and talent acquisition, using on-shore, near-shore, and off-shore teams. Its goal is to align with a client’s culture and brand journey while delivering high-quality software, support, and customer experience insights.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Santa Clara, California
Founded
2016
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Simplify's Take
What believers are saying
- Tech Firefly's July 2026 site updates emphasize AI innovation, a currently hot enterprise buying category.
- Its services match rising demand for QA automation, moderation, and RPA across software teams.
- The broad delivery stack lets Tech Firefly sell multiple services into one account after initial QA wins.
What critics are saying
- The website showed Employees & Consultant 0+ on July 24, 2026, signaling extreme scale risk.
- No public 2026 funding, major clients, or contract wins exist, limiting credibility versus larger vendors.
- Outsourced testing and support face brutal pricing pressure from Accenture, Infosys, and Upwork-style talent markets.
What makes Tech Firefly unique
- Tech Firefly blends outsourcing, QA, AI data labeling, and customer support under one roof.
- The July 24, 2026 website frames its pitch around human-plus-AI delivery and cost optimization.
- Its Santa Clara headquarters and broad service catalog target clients needing flexible nearshore and offshore teams.
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Benefits
- Remote Work Options