SpaceX

Builds rockets and runs Starlink satellite internet

Global Logistics Specialist - Carrier Management

Logistics & TransportationConfirmed live in the last 24 hours

Full-timeNo salary listed

About the Job

Requirements

High school diploma or equivalency certificate.
At least 3 years of global logistics operations experience, focused on domestic and international supply chains.
Be willing to work extended hours and/or weekends as needed.
Be willing to travel up to 5–10%.
Be authorized under U.S. Government export regulations as a U.S. citizen or national, lawful permanent resident, refugee, asylee, or eligible to obtain the required authorizations from the U.S. Department of State.

Responsibilities

Oversee carrier management, including daily operations, shipment flows, service quality evaluation, and performance monitoring.
Monitor carrier performance and implement corrective actions when necessary to ensure service quality and compliance.
Track, trace, and update the status of inbound and outbound materials and consumer products, and act as the point of contact for Starlink logistics-related issues.
Mitigate transport-related risks by identifying potential issues and implementing appropriate risk-management strategies.
Manage transportation exceptions and disruptions, proactively finding solutions to minimize their impact on supply-chain operations.
Collaborate with internal stakeholders, including procurement, sales, and customer service, to ensure alignment and coordination.
Develop and maintain strong relationships with carriers to ensure reliable and cost-effective transportation services.
Collaborate with carriers to negotiate rates and service levels and support the development of contract terms and service requirements.
Stay up to date with industry trends and regulations and implement best practices in carrier management and transport-risk mitigation.
Analyze transport data and metrics to identify opportunities for improvement and cost reduction.
Communicate with internal and external stakeholders to provide transportation-operation updates and address issues or concerns.
Report daily status to business stakeholders and provide weekly logistics status updates as required.
Ensure business practices support quality product movement and meet regulatory documentation, internal requirements, and customer flow-downs.

Desired Qualifications

A bachelor's degree in supply chain, business, engineering, or a science discipline.
Proven experience in global logistics operations, particularly carrier management and transport-risk mitigation.
Experience developing complex global logistics models using intermodal networks and knowledge of global supply-chain and logistics markets and networks.
Import and export experience, including compliance with International Traffic in Arms Regulations (ITAR) and Customs-Trade Partnership Against Terrorism (C-TPAT) regulations.
Experience with import/export regulatory functions, including Harmonized Tariff Schedule (HTS), Schedule B, Incoterms, Importer Security Filing (ISF), DSP-5, DSP-73, and ATA Carnet.
Experience managing projects and products and developing global logistics solutions across air, ground (full truckload and less-than-truckload), ocean (full container load and less-than-container load), multimodal, intermodal, and other logistics modes.
Experience with non-vessel-operating common carriers (NVOs), ocean carriers, drayage companies, freight forwarders, and customs-house brokerage networks, and ability to navigate their processes and organizations.
Proficiency in logistics-management software and tools.
Experience with SQL, Excel, and other data-analytics tools, and strong analytical and data-modeling ability.
Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
Ability to build and maintain relationships with carriers and stakeholders.

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

GLOBAL LOGISTICS SPECIALIST, CARRIER MANAGEMENT (STARLINK)

As Starlink’s Global Logistics Specialist, Carrier Management, you will run day-to-day carrier execution and exception management for domestic and international freight. You will keep inbound, outbound, and reverse shipments moving across air, ocean, and ground, hold carriers to service and cost targets, and give the business a clear picture of status and risk before a delay hits production or a customer.

Your focus is transportation operations, carrier relationships, and transport risk. You will manage assigned lanes and carriers, recover disruptions, support routing and rate decisions, and coordinate with suppliers, carriers, internal teams, and trade/compliance partners so freight arrives on time and in spec.

RESPONSIBILITIES:

Oversee carrier management, including daily operations, shipment flows, service quality evaluation, and performance monitoring
Monitor carrier performance and implement corrective actions when necessary to ensure service quality and compliance
Tracks, traces, and updates status for inbound and outbound materials, and consumer products and acts as the point of contact for logistics-related issues for Starlink logistics
Mitigate transport-related risks by identifying potential issues and implementing appropriate risk management strategies
Manage exceptions and disruptions in transportation operations, proactively finding solutions to minimize impact on supply chain operations
Collaborate with internal stakeholders to ensure alignment and coordination across different functions, such as procurement, sales, and customer service
Develop and maintain strong relationships with carriers to ensure reliable and cost-effective transportation services
Collaborate with carriers to negotiate rates, service levels, and support with the development of contract terms and service requirements
Stay up-to-date with industry trends and regulations, implementing best practices in carrier management and transport risk mitigation
Analyze transport data and metrics to identify areas for improvement and cost reduction
Communicate effectively with internal and external stakeholders to provide updates on transportation operations and address any issues or concerns
Reports daily status to business stakeholders and weekly logistics statuses as required
Ensure business practices not only guarantee the movement of products in a quality manner, but also meet those needs outlined in regulatory documentation, internal requirements, and customer flow-downs

BASIC QUALIFICATIONS:

High school diploma or equivalency certificate
3+ years of global logistics operations, with a focus on both domestic and international supply chains

PREFERRED QUALIFICATIONS:

Bachelor’s degree in supply chain, business, engineering, or a science discipline
Proven experience in global logistics operations, with a strong focus on carrier management and transport risk mitigation
Proven role in the development of complex global logistics models employing intermodal networks and knowledge of global supply chain and logistics markets and networks
Import and export experience with compliance with ITAR and C-TPAT regulations
Import/Export regulatory functions experience, including HTS, Schedule B knowledge, Incoterms, ISF filing process, DSP-5, DSP-73, ATA Carnet
Experience in managing projects, products, and developing global logistics solutions across the various logistics service modes of Air, Ground (FTL, LTL), Ocean (FCL, LCL), Multi-Modal, Intermodal, and others
Experience with NVOs, ocean carriers, drayage companies, freight forwarders and customs house brokerage firms’ networks and ability to navigate through these processes and organizations
Proficiency in logistics management software and tools
Experience with SQL, Excel and other data analytics tools and strong analytical and data modeling ability
Strong analytical and problem-solving skills, with the ability to make data-driven decisions
Excellent communication and interpersonal skills, with the ability to build and maintain relationships with carriers and stakeholders

ADDITIONAL REQUIREMENTS:

Must be willing to work extended hours and/or weekends as needed
Must be willing to travel up to 5-10%
This position is based in Redmond, WA or Bastrop, TX, and requires being onsite - remote work not considered

ITAR REQUIREMENTS:

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected].

About the Company

SpaceX

Builds rockets and runs Starlink satellite internet

SpaceX builds and launches reusable rockets and spacecraft for NASA, the military, and companies, and it runs Starlink, a satellite internet service for homes and businesses. In 2020, its Dragon capsule became the first privately built spacecraft to carry astronauts to the International Space Station. Its Falcon 9 rocket lands its first stage so the booster can fly again, which cuts launch costs, while Starlink beams internet from low-orbit satellites to small dishes for a monthly fee. SpaceX also owns xAI, maker of the Grok chatbot and owner of the social network X, and is building Starship, a fully reusable rocket meant to carry people to the Moon and Mars. Elon Musk founded SpaceX in 2002, and it is based in Starbase, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Starbase, Texas
Founded: 2002

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