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Natural Grocers

Provides natural, organic groceries plus education.

Vitamin/Body Care Assistant

Retail Store ManagementUpdated on Nov 12
Full-timeFort Worth, TX, USAIn-person

About the Job

Requirements

  • One year of grocery or retail experience is preferred; natural foods experience is a plus.
  • One year of experience supervising others is preferred.
  • One year of experience in vitamins or supplements is preferred.
  • Ability to pass required food safety training courses and/or certifications and keep certifications current and registered when applicable.
  • Ability to manage changing priorities and stay focused on the task at hand.
  • Customer service skills.
  • Organization and attention to detail.
  • Ability to take direction and follow through.
  • Cashier training and ability to count currency.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Ability to meet the stated physical requirements, including lifting, carrying, pushing, pulling, walking, standing, reaching, bending, and other physical tasks.
  • Ability to work in the stated environmental conditions, including frequent exposure to sharp tools and equipment, dust, fumes, and congested worksites, and occasional exposure to noise, temperature extremes, wet or humid conditions, outdoor work, heights, and contact stress.

Responsibilities

  • Provide customer service and a positive customer experience as the daily priority.
  • Exemplify integrity, responsibility, and excellence and adhere to company policies.
  • Create inviting, full, and shopable vitamin and body care departments.
  • Assist department managers with ordering and maintaining accurate inventory levels.
  • Assist department managers in managing margin, driving sales, and department profitability by minimizing shrink and maximizing effective purchasing.
  • Ensure in-stock products and conditions meet company standards.
  • Offer and follow up on special orders.
  • Merchandise shelves, endcaps, and dynamic displays.
  • Assist with and participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
  • Assist in training and monitoring department personnel, including assigning tasks and following up on them.
  • Conduct active and passive demonstrations.
  • Work with department managers to address department performance issues.
  • Support store opening and closing activities, including the Daily Sales Report, cash handling, and cashier closeout responsibilities.
  • Handle register functions, including backup cashiering, customer returns, customer complaints, and register shift changes, including scheduled breaks.
  • Maintain the safety and security of customers and employees.
  • Answer customer questions according to company standards and policies, including using Health Supportive Statements and statements of nutritional support.
  • Continually increase product knowledge.
  • Use SAP, inventory management software, email, and other information systems programs as needed.
  • Work five days and 40 hours per week on a schedule based on store needs, including evenings, weekends, and holidays, and attend mandatory store meetings.
  • Perform limited Manager on Duty duties; the position is not intended to serve as the overall Manager on Duty for the store.
  • Perform hands-on duties as needed to complete the work.

Desired Qualifications

  • High school diploma, GED, or equivalent.
  • One year of grocery or retail experience; natural foods experience is a plus.
  • One year of experience supervising others.
  • One year of experience in vitamins or supplements.

About the Company

Natural Grocers

Provides natural, organic groceries plus education.

Natural Grocers offers more than 30,000 natural and organic groceries, supplements, body care, and household products at affordable prices. It also provides free science-based nutrition education, counseling, and cooking demonstrations led by knowledgeable staff. The company uses its in-store programs and literature to help customers access accurate nutrition information and healthier options. Its differentiators include a strong commitment to low prices, high standards for product quality, and ongoing education for the community, all aimed at helping people achieve wellness through nutrition. The goal is to empower the community to maintain a nutritious, affordable diet by combining product access with education.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Lakewood, CO
Founded
1955

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