Full-Time

Optician Career Changer

Fielmann

Fielmann

Optical retail and hearing care

No salary listed

Idstein, Germany

In Person

Category
Retail (1)
Requirements
  • You have initial experience in customer consultation, ideally in retail, such as sales or a similar service-oriented role.
  • You create a trusting atmosphere through an empathetic and open manner, helping customers feel comfortable and well cared for.
  • You are interested in fashion and current trends and bring a confident sense of these into customer consultation.
  • You work independently while also valuing collaboration in a close-knit team and taking on responsibility.
Responsibilities
  • You combine empathy with newly acquired technical knowledge in customer consultation and guide customers step by step toward their ideal glasses in a friendly, approachable, and competent manner.
  • You support the individualized selection of suitable eyeglass lenses, advise customers on fashionable modern frames, and ensure that each pair of glasses fits optimally and feels comfortable.
  • You use modern technology to bring precision to the consultation process and help create an excellent visual experience.
  • You keep organizational tasks in view and help shape a consultation process that runs smoothly and delights customers.

Fielmann is a European optical retail and hearing-care company. The company provides prescription eyewear, contact lenses, eye examinations, hearing products, and related advisory services through stores and digital channels. It serves consumers seeking vision correction, eyewear, hearing support, and accessible retail care. Its operating model centers on a branch network supported by optical labs, product sourcing, e-commerce, clinical services, and centralized business functions. Teams work across optometry, audiology, retail operations, product, logistics, technology, marketing, and customer service. Teams support coordinated daily delivery.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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