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Illumia

Integrated payments, credentialing, access, and dining

Proposal Manager

Proposal ManagementUpdated on Oct 30
Full-time$64.4k - $85k

About the Job

Requirements

  • Proposal management subject matter expertise or equivalent.
  • Bid strategy subject matter expertise or equivalent.
  • Ability to train and coach more junior team members.
  • Ability to independently solve complex problems.
  • Ability to influence without direct authority.
  • Ability to learn quickly and understand sales tactics and methodologies.
  • A bachelor's degree is desired, with preference for additional project management or proposal management certification (APMP).
  • At least 4 years of proposal coordination experience and/or project management experience, working with multiple internal and external groups at all organizational levels.
  • At least 4 years of experience writing sales proposals and/or responding to requests for proposals (RFPs).
  • Experience writing large-scale, complex bids valued at US$500,000 or more, with proven success.
  • Ability to manage time, multitask, meet deadlines, and support several proposal projects simultaneously.
  • Expert Microsoft Word skills, including extensive experience with styles, mid-to-high-level formatting techniques, and editing drafts for format, appearance, and consistency with corporate styles.
  • Advanced Microsoft Outlook skills.
  • High-level Microsoft Excel skills.
  • Proficiency with online collaboration tools, including running an online meeting.

Responsibilities

  • Manage and lead all aspects of requests for proposals (RFPs) and coordination, including liaising with business units such as Sales, Contracts, Legal, Security, and Human Resources to gather information needed to complete RFP requirements.
  • Drive the response process end to end by facilitating subject matter expert input, managing deadlines, and escalating risks to keep submissions on track.
  • Maintain response trackers, status reports, and submission readiness; monitor client communications and responses during tender preparation.
  • Lead planning calls to understand the project, its history, win themes, potential risks, and agreed project milestones and deliverables.
  • Manage RFP kickoffs, including requirements, compliance matrices, responsibilities, and internal deadlines.
  • Maintain boilerplate, reusable content, and past responses in the content library and knowledge-management system, and assist in creating new content.
  • Review compliance to ensure every requirement is answered, attachments are included, forms are signed, and portal steps are completed.
  • Use SharePoint, Microsoft Word, Excel, Teams, Responsive (formerly RFPIO), Adobe Acrobat, and AI tools including Copilot and Claude in proposal processes.
  • Assemble final submissions by converting documents to PDF, applying naming conventions, uploading to portals, validating rendering, and checking page limits.
  • Manage version control during collaborative authoring.
  • Stay current on proposal best practices and market trends.

Desired Qualifications

  • Additional project management or proposal management certification (APMP).

About the Company

Illumia

Integrated payments, credentialing, access, and dining

Illumia provides an integrated platform for higher education, healthcare, and senior living that unifies payments, credentialing, access control, and foodservice management in a single system. NetMenu ties patient nutrition information to dietary needs and meal production workflows to improve safety and efficiency. The company blends the CBORD and Transact Campus legacies to offer an end-to-end solution for thousands of organizations and millions of users. Its goal is to boost operational efficiency, security, and end-user experience across campuses and care facilities by consolidating payments, credentials, access, and nutrition management in one platform.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
United States
Founded
Not listed

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