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Datamark

BPO and contact center services provider

Mail Associate 1

Office Clerical & RecordsConfirmed live in the last 24 hours
Full-timeSan Antonio, TX, USA$31.2kIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Previous experience in mail handling or customer service is desired.
  • The role requires the ability to lift and carry mail or packages of varying weights.
  • The role requires 40 words per minute typing speed with 98% accuracy.
  • The role requires 6,000 keystrokes per hour data-entry speed with 98% accuracy.
  • Familiarity with basic mailroom equipment is a plus.

Responsibilities

  • Receive, sort, and distribute incoming mail promptly and accurately.
  • Prepare outgoing mail according to packaging and labeling requirements.
  • Perform first-level research to help resolve issues or discrepancies.

Desired Qualifications

  • Previous experience in mail handling or customer service.
  • Familiarity with basic mailroom equipment.

About the Company

Datamark

BPO and contact center services provider

DATAMARK provides business process outsourcing and contact center services for large enterprises, including Fortune 500 firms and government agencies. It handles front-office work like omnichannel, multilingual customer care and technical support, plus back-office tasks such as digital mailroom, data capture, document processing, and finance/accounting support, operating 24/7 from centers in the US, Mexico, and India. It differentiates itself with long client relationships, a global delivery network that includes nearshore and offshore options, and proprietary tools like DataScribe that transcribe and summarize calls to boost agent productivity, all guided by Lean Six Sigma process improvements. Its goal is to help clients cut costs, streamline operations, and achieve scalable, reliable, multilingual support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
El Paso, TX
Founded
Not listed

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