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Thomson Reuters

Legal, financial data, and media services

Junior Onboarding Analyst

Customer Education & Training +1Posted on Nov 12
Full-timeCampinas - State of São Paulo, BrazilNo salary listed

About the Job

Requirements

  • Currently pursuing education in Administration, Accounting, Financial Management, or a related area.
  • Academic or professional knowledge of accounts payable, accounts receivable, and cash management.
  • Interest in user training and system implementation.
  • Clear communication and ability to learn quickly.

Responsibilities

  • Serve customers by telephone and WhatsApp.
  • Organize training and enablement for customers.
  • Maintain close contact with customers.
  • Monitor customer performance and use of products and services.
  • Promote adoption of new product and service features.
  • Organize schedules.
  • Record all customer interactions.
  • Maintain clear communication and provide ongoing feedback to management.

Desired Qualifications

  • Knowledge of the Domínio system, especially its Fees module.

About the Company

Thomson Reuters

Legal, financial data, and media services

Thomson Reuters provides intelligent information and professional services for law, tax, finance, and media. It serves law firms, corporations, government agencies, and financial institutions with platforms like legal research (Westlaw), tax software (UltraTax CS), financial market data, and news services. These products are accessed through subscription-based platforms, ensuring ongoing updates and a steady revenue stream. The company also monetizes through advertising on media platforms and data analytics sales. It distinguishes itself by offering a broad, integrated suite of industry-specific tools combined with AI, cognitive computing, and machine learning to improve accuracy, efficiency, and predictive analytics in research and data insights. Its goal is to be a trusted partner that helps professionals make informed decisions by delivering reliable information and decision-ready tools while pursuing responsible, values-driven initiatives.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1851

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