Bask provides a full-service software (SaaS) platform that allows you to build any digital health experience. Designed for doctors, physicians, entrepreneurs, and developers, the Bask system is built at an enterprise scale for the everyday user. We are a platform that enables everyone—doctors, entrepreneurs, or physicians—to create and grow a direct-to-consumer telehealth business.
Position Overview:
We are seeking an experienced and strategic Product Manager to lead and shape the future of our product offerings. The ideal candidate is good under pressure and has an entrepreneurial spirit and a startup mindset. As a key member of our team, you will work at the intersection of user needs, business goals, and technical possibilities to drive the development of innovative and impactful solutions.
You will be reporting directly to the CEO and working closely with engineering and product teams.
You must know how to code, read code, and distill complex problems into digestible engineering solutions.
Key Responsibilities:
Tackle hard, ambiguous questions with rigor and independence, owning projects from problem definition to final recommendation
Lead new or early stage initiatives or products, often playing the role of multiple functions simultaneously in order to reach success
Help shape the product roadmap for the Bask, leveraging competitive and user insights to help PMs and Engineering teams prioritize
Define and maintain a clear and compelling product roadmap aligned with Bask Health's mission, ensuring the team is focused on delivering high-impact solutions.
Partner with engineering, design, marketing, sales, and customer success teams to drive product development from concept to launch.
Engage with customers, patients and partners to gather insights, ensuring that products are intuitive, user-friendly, and solve real-world problems.
Act as the voice of the customer, ensuring user needs are central to all product decisions.
AI
Work AI-first: Use LLMs as your starting point — to clarify thinking, draft output, research problems, and move faster. Apply your own judgment to refine quality and make it count.
Validate and iterate: Test your work with real users and stakeholders. Use what you learn to improve before problems become patterns.
Share AI-native workflows: Document prompts, processes, and workflows that work. Share them across your team so we raise the bar together.
Requirements
1 YOU KNOW HOW TO SHIP
2 Refer to #1
Bachelor’s degree in Business, Computer Science, or a related field (or equivalent practical experience).
Proven experience as a Product Manager, ideally within the software space (telehealth is a plus)
1+ year(s) of Javascript/Typescript
1+ year(s) of Engineering
You can perform (better) under pressure and tight deadlines
Strong analytical skills, with the ability to translate complex data into actionable strategies.
Excellent communication and leadership skills, with experience working across diverse, cross-functional teams.
Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment.
Familiarity with agile development methodologies and tools (ClickUp) and a git flow