Commercial Lines Account Manager - Property and Casualty
About the job
- Maintain a Property and Casualty insurance license in good standing.
- Have at least 3 years of experience in an independent insurance agency supporting commercial property and casualty accounts.
- Have working knowledge of commercial lines coverages, renewal workflows, and carrier marketing practices.
- Stay organized and follow through across multiple concurrent deadlines.
- Communicate effectively in writing and verbally, and explain coverage clearly and practically.
- Demonstrate attention to detail and commitment to documentation, compliance, and errors-and-omissions controls.
- Manage a book of small to mid-market commercial accounts and serve as a primary point of contact for clients and internal producer partners.
- Lead renewals end to end, including gathering updated exposure information, identifying coverage changes, and developing a renewal strategy with the producer.
- Market accounts to carrier partners, prepare complete submissions, follow up for quotes, and negotiate coverage terms and pricing aligned to client needs.
- Prepare clear, accurate, client-ready proposals, summaries, and coverage comparisons.
- Process and manage endorsements, certificates, cancellations, audits and audit support, and other service requests accurately and promptly.
- Support new business onboarding by collecting documents, verifying coverage, and coordinating with carrier and internal teams.
- Maintain timely documentation and file hygiene in the agency management system, including notes, activities, attachments, and required fields.
- Partner with producers to identify rounding and cross-sell opportunities while protecting retention and service quality.
- Stay current on carrier appetite, underwriting requirements, and industry changes affecting commercial property and casualty clients.
- Applied Epic experience.
About the company
Tropolis builds a national insurance brokerage platform by forming partnerships with high-quality agencies and investing in their people. The platform grows mainly through acquisitions but succeeds by empowering local teams, adopting modern technology, and delivering excellent client service. It emphasizes long-term relationships, shared ownership, and honoring the legacy of each agency it joins. Overall, its goal is to insure tomorrow together by creating a scalable, people-focused network that serves clients across the country.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Ann Arbor, Michigan
Founded
2023
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Simplify's Take
What believers are saying
- Tropolis completed eight acquisitions by 2025-09-03, signaling strong deal execution.
- Somerset Group expands medical malpractice and professional liability into high-margin healthcare niches.
- Unity Partners still actively backs portfolio growth in 2026, supporting further acquisitions.
What critics are saying
- Integration across eight acquisitions since 2023 strains service quality and producer retention through 2026.
- Private-equity roll-up dependence makes Tropolis brittle if acquisition targets disappear or valuations rise.
- A failed systems or culture integration could trigger client defections and kill the platform.
What makes Tropolis unique
- Tropolis acquires niche agencies, including Somerset Group on 2025-04-24, then rebrands them.
- Unity Partners backing gives Tropolis capital for roll-ups and shared brokerage infrastructure.
- Technology-enabled P&C and employee benefits positioning differentiates Tropolis from single-line local brokers.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Holidays
Flexible Work Hours
Remote Work Options
Company Equity
Growth & Insights and Company News
6 month growth
8%1 year growth
3%2 year growth
10%Ann Arbor-based insurance brokerage made its fifth acquisition of the year and eighth overall acquisition since being founded in 2023.
Tropolis, an Ann Arbor-based insurance brokerage, has acquired The Somerset Group, a provider of medical malpractice and professional liability coverage for health care professionals in Rochester.
Please replace the release with the following corrected version due to multiple revisions. The updated release reads: TROPOLIS CONTINUES GROWTH MOMENT
Unity Partners LP (“Unity Partners”), a principles-based private equity firm, and Tropolis, an Ann Arbor, Mich.-based insurance brokerage that provide
Unity Partners announces partnership with Tropolis: revolutionizing the insurance brokerage industry.