United Site Services

Rents portable sanitation, fencing, site services

Service Technician

Truck & Heavy Vehicle DrivingPosted on Nov 11

Full-timeStamford, CT, USANo salary listedIn-person

About the Job

Requirements

At least two years of commercial driving experience.
A valid driver license, either a commercial driver’s license or a non-commercial driver’s license.
Time-management, customer-service, and communication skills.
Problem-solving and decision-making skills.
Ability to perform frequent lifting and pushing of 50 to 150 pounds and to sit, stand, stoop, kneel, crouch, or crawl during the shift.

Responsibilities

Operate a company service truck and drive to locations to service, pump, and clean portable restrooms and/or holding tanks.
Perform basic service-truck driving functions in accordance with USS and Department of Transportation requirements.
Perform work safely in accordance with USS and Department of Transportation safety standards to prevent accidents or injuries.
Service portable toilets according to the USS eight-point service standard.
Interact with customers at their work sites to ensure completed services meet their standards.
Adjust routes as needed to meet customer needs.
Provide routing feedback to the Operations Manager, Supervisor, or Coordinator to improve efficiency and customer service.
Discuss customers’ portable toilet needs and plan strategically to meet their current and future needs.

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

Perform basic service truck driving functions in accordance with USS and DOT requirements.
Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
Conduct portable toilets servicing to USS 8 point service standard.
Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

Minimum two years of commercial driving experience.
Valid Driver License (CDL or non-commercial).
Excellent time management, customer service and communication skills.
Strong problem-solving and decision making skills.

About the Company

United Site Services

Rents portable sanitation, fencing, site services

United Site Services provides portable sanitation, temporary fencing, and related site services across the United States. Its offerings include portable restrooms, hand hygiene solutions, restroom trailers, temporary fencing, roll-off dumpsters, holding tanks, and temporary power, rented to customers for temporary sites with end-to-end planning, delivery, maintenance, and pickup. It differentiates itself through a nationwide network of 120+ locations and a large equipment fleet, focusing on turnkey site solutions and growth via acquisitions and private-equity ownership to expand reach and capabilities. Its goal is to be a reliable, scalable provider of temporary site infrastructure that supports customers from planning through cleanup and grows through ongoing expansion and capital partnerships.

Company size: 1,001-5,000
Company stage: Growth Equity (Non-Venture Capital)
Total funding: $1.2B
Headquarters: Westborough, MA
Founded: 1999

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