Full-Time
Servicenow Senior Developer
Posted on 6/13/2026
BDO Canada
1,001-5,000 employees
Provide assurance, tax, and consulting services
Compensation Overview
$84k - $128k/yr
Barrie, ON, Canada + 4 more
More locations: Toronto, ON, Canada | Markham, ON, Canada | Oakville, ON, Canada | Ottawa, ON, Canada
Hybrid
Hybrid role; some in-office time required.
 Sales & Solution Engineering (1) |
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- 5+ years of hands-on ServiceNow development experience.
- Strong experience configuring ServiceNow ITSM; experience with CSM strongly preferred.
- Proficiency in JavaScript and ServiceNow scripting concepts.
- Experience with Flow Designer, IntegrationHub, and ServiceNow data models.
- Solid understanding of ServiceNow best practices, security, and upgrade-safe development
- Experience supporting platform migrations or large-scale implementations.
- Exposure to AI-enabled ServiceNow features (Virtual Agent, Predictive Intelligence).
- ServiceNow certifications: Certified System Administrator (CSA); Certified Implementation Specialist (ITSM and/or CSM)
- Configure and extend ServiceNow ITSM and CSM modules, including workflows, business rules, UI policies, client/server scripts, and catalog items.
- Build and maintain automation using Flow Designer and related tools.
- Support Virtual Agent and self-service experiences as part of automation and deflection strategies.
- Develop integrations using REST/SOAP APIs and IntegrationHub where required.
- Ensure configurations and customizations align with ServiceNow technical standards and architectural guidance.
- Support platform upgrade readiness by minimizing technical debt and participating in regression testing.
- Troubleshoot and resolve complex technical issues across the platform.
- Document technical designs and configurations for long-term maintainability.
- Collaborate closely with Functional Consultants, QA, and the Solution Architect throughout the delivery lifecycle.
- Participate in sprint planning, backlog grooming, and solution design discussions.
- Support UAT, deployment activities, and early-life support post go-live.
- Identify opportunities to automate manual processes and improve operational efficiency.
- Stay current with ServiceNow releases and emerging platform capabilities, including AI-driven features.
- Contribute to reusable technical components and accelerators for BDO’s ServiceNow practice.
- ServiceNow certifications: CSA; Certified Implementation Specialist (ITSM and/or CSM)
- Exposure to AI-enabled ServiceNow features (Virtual Agent, Predictive Intelligence).
BDO Canada provides professional services to clients in Canada and around the world, including assurance (auditing), tax advisory, and consulting. Their teams across 100 offices in Canada and 1,800 offices in 164 countries work with clients from various sectors to address financial and business needs. Services are delivered by professional experts who collaborate with clients to review finances, optimize taxes, improve operations, and manage risk, using industry knowledge and global resources. What sets BDO Canada apart is its large, country-wide network combined with a global footprint, plus a people-focused approach to talent experience that has earned recognition like Canada’s Top 100 Employers. The company aims to help clients meet domestic and international challenges by providing reliable, multi-disciplinary support across assurance, tax, and advisory services.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Toronto, Canada
Founded
1921
Your Connections
People at BDO Canada who can refer or advise you
Simplify's Take
What believers are saying
- CPCSC compliance work can drive defence procurement advisory demand from 2026 onward.
- GrantMatch expands credits and incentives services across manufacturing, aerospace, and clean technology.
- Frontier Flashpoint can become a repeatable AI transformation framework for enterprise clients.
What critics are saying
- Defence cyber readiness work becomes commoditized as CPCSC requirements standardize.
- Microsoft partnership concentration exposes BDO to product and partner-policy changes.
- GrantMatch integration fails if data quality or platform performance weakens.
What makes BDO Canada unique
- BDO combines defence cybersecurity, compliance, incentives, and deal advisory in one team.
- GrantMatch adds proprietary tracking for over 10,000 government funding programs.
- BDO piloted agentic AI workflows with Microsoft using a real business environment.
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Benefits
Health Insurance
Flexible Benefits
Wellness Program
Mental Health Support
Flexible Work Hours
Remote Work Options
Hybrid Work Options
Paid Vacation
Paid Holidays
PTO
401(k) Retirement Plan
401(k) Company Match
Stock Options
Company Equity
Professional Development Budget
Conference Attendance Budget
Tuition Reimbursement
Training Programs
Mentorship Program
Wellness Program
Gym Membership
Phone/Internet Stipend
Home Office Stipend
Commuter Benefits
Meal Benefits
Adoption Assistance
Parental Leave
Family Planning Benefits
Fertility Treatment Support
Adoption Assistance
Childcare Support
Elder Care Support
Relocation Assistance
Employee Referral Bonus
Performance Bonus
Profit Sharing
Employee Stock Purchase Plan
Legal Services
Employee Discounts
Company Social Events
Company News
BDO collaborates with Microsoft to pilot Frontier Flashpoint: A delivery blueprint for agentic AI workflows français. Mar 31, 2026, 08:00 ET TORONTO, March 31, 2026 /CNW/ - Today, BDO announced it is collaborating with Microsoft on the pilot of the Frontier Flashpoint framework, which is the product of a strategic collaboration between the two firms and represents a shared effort to turn the potential of agentic AI into practical reality. As part of this initiative, BDO and Microsoft designed, tested, and validated a scalable model for integrating agentic AI across key business workflows, using Microsoft's own AI Business Solutions Go-To-Market team as a real-world design and testing environment. The insights gained through this engagement have helped shape a repeatable approach that other organizations can adopt as their teams pursue their own AI transformation journeys. "Our collaboration demonstrates how agentic AI can move from concept to scalable reality," said David Iudiciani, Partner, BDO Canada. "By co-creating this blueprint with Microsoft, and our BDO teams across Canada and the US, we're not only validating the power of agentic AI within real business environments, we're helping define what effective, responsible AI build, deployment, and adoption looks like for modern enterprise teams." The collaboration aligns BDO's AI Vision 2030, which envisions a human-led, AI-embedded future, with Microsoft's Frontier Firm vision, which aims to define the characteristics and capabilities of the next generation of AI-integrated organizations. By co-developing this blueprint together, BDO and Microsoft are helping to pioneer a new standard for how business teams can responsibly and effectively leverage agentic AI. "Collaborating with Microsoft to deliver Frontier Flashpoint offers our clients the power of choice when it comes to futureproofing not just their operations but more importantly their teams, as they progress on their agentic AI journeys," said Bill Syrros, National AI Leader, BDO Canada. "In the near future, at BDO, we believe that AI will become true infrastructure that's embedded into all aspects of life, and we're proud to partner with firms like Microsoft so we can move toward this future vision with care, trust, and people in mind." "Working with BDO gave us an opportunity to open new pathways for our teams to embrace agentic AI," said Hussain Mahmood, General Manager AI Business Solutions, Microsoft. "With Microsoft serving as 'customer zero' to co-develop and test this blueprint in a real business environment, we demonstrated how AI can empower people to achieve more with confidence and accountability." This collaboration reinforces BDO's role as a trusted innovation partner to Microsoft, advancing a shared belief in the power of human insight and technology working together to create lasting impact. BDO was also recently awarded the Microsoft Frontier Partner Badge designation, further signalling the firm's impact and leadership in this domain. About BDO Canada BDO Canada LLP is a leading provider of professional services to clients across a variety of sectors and segments. For over 100 years, our team has served communities across Canada through an integrated service offering including accounting, assurance, tax, and consulting services. This is complemented by deep industry knowledge and positions BDO to advise clients with both domestic and global needs. BDO Canada LLP, a Canadian limited liability partnership, is a member of BDO International Limited, a UK company limited by guarantee, and forms part of the international BDO network of independent member firms. BDO is the brand name for the BDO network and for each of the BDO member Firms. About BDO USA Our purpose is helping people thrive every day. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first. BDO professionals provide assurance, tax, and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization. BDO is the brand name for the BDO network and for each of the BDO Member Firms. BDO USA, P.C., a Virginia professional corporation, is the U.S. member of BDO International Limited, a UK company limited by guarantee, and forms part of the international BDO network of independent member firms. For more information, please visit: www.bdo.com. SOURCE BDO Canada [email protected]
BDO Canada acquires GrantMatch to expand credits and incentives services. BDO Canada, a professional services firm headquartered in Toronto, has acquired GrantMatch, a government grant advisory services firm, to strengthen its credits and incentives capabilities and help clients across Canada access government funding. Founded in Ontario in 1994 as FairTax Recovery Consultants Limited, GrantMatch serves more than 1,000 public- and private-sector clients, including Fortune 500 companies, municipalities, non-profits, and small and medium enterprises. The firm works with more than 130 municipalities nationwide and specializes in incentives for manufacturing, food and beverage processing, aerospace, forestry, and clean technology. Since 2021, GrantMatch has collaborated with RBC through its Services Beyond Banking program. "On behalf of BDO Canada, I would like to extend a warm welcome to the GrantMatch team, its customers, and partners," said Rachel Gervais, managing partner, tax, BDO Canada. "This deal has enabled the firm to expand its Credits & Incentives capabilities, making it easier to help our clients access the funding they need so they can continue to grow their businesses without having to worry about the complex nature of government funding." GrantMatch will join BDO Canada's Credits & Incentives group, expanding its service offerings and providing clients with access to tailored tax credit services. "We built GrantMatch on a foundation of trusted, client-focused services and a unique, proactive approach to funding," said Mike Janke, managing partner of GrantMatch. "Joining BDO Canada means that we can scale much faster, while remaining true to our original mission of solving global challenges by connecting organizations to government funding." The acquisition adds GrantMatch's proprietary technology, including a platform that tracks more than 10,000 government programs and supports client-facing tools used by Canadian SMEs and RBC Business Clients. Janke will join BDO Canada as Partner, Tax, and all 35 GrantMatch employees will join the firm's Credits & Incentives group.
BDO Canada, a leading provider of professional services, announced today the strategic acquisition of GrantMatch, an established government grant advisory services firm, to deliver enhanced grants and incentives services. This deal bolsters BDO...
BDO Canada acquires government grant advisory firm GrantMatch. TORONTO - BDO Canada has acquired GrantMatch, a government grant advisory services firm. Financial terms of the agreement were not immediately available. GrantMatch works with clients in both the public and private sector to help them secure government grants. It tracks more than 10,000 government programs at the federal, provincial and regional levels and helps clients access them. GrantMatch was started in 1994 as FairTax Recovery Consultants Ltd. The firm and its 35 employees will join BDO Canada's credits and incentives group. This report by The Canadian Press was first published Jan. 26, 2026.
Plamondon joins BDO from PwC, where he spent the last 15 years and was a director in the finance transformation practice.