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Intrum

Credit management and debt resolution services

Portfolio Analyst

Data ScienceConfirmed live in the last 24 hours
Full-timeGhent, BelgiumIn-person

About the Job

Requirements

  • A master's degree in Economics, Business Administration, Applied Economic Sciences, Statistics, or an equivalent field is required.
  • Strong analytical skills and numerical insight are required.
  • A critical and results-oriented mindset is required.
  • The ability to translate complex data into clear insights and recommendations is required.
  • Strong verbal and written communication skills are required.
  • Fluency in Dutch and English is required.
  • The candidate should think critically about processes and improvements, communicate clearly with technical and non-technical stakeholders, present analyses persuasively, work proactively and take responsibility, and be customer-focused and results-driven.
  • The candidate should act according to the First-Time-Right principle and Intrum's core values.

Responsibilities

  • Analyze and optimize assigned clients, sectors, and portfolios, serving as the link between data, business, and operational teams.
  • Conduct in-depth analyses of servicing and investment portfolio performance, identify trends, deviations, and optimization opportunities, and monitor performance to translate insights into concrete actions.
  • Develop and improve collection models and strategies based on data insights, and apply scoring and segmentation to improve outcomes.
  • Develop clear, visually appealing reports and dashboards, track key performance indicators, present analyses and insights to internal stakeholders and management, and support data-driven decision-making.
  • Provide account management teams with relevant data insights, support strategic management of client relationships and portfolios, proactively identify data-based opportunities and risks, and serve as a subject-matter sounding board for internal teams and clients.
  • Identify process and service improvements, set up and guide A/B tests to test hypotheses, analyze results, and turn them into recommendations.
  • Contribute to innovative applications of data and technology.
  • Monitor pricing, margins, and profitability, and collaborate with Finance and Sales to balance customer value and business results.
  • Contribute to continued optimization of services and results.

Desired Qualifications

  • Experience with tools such as Excel, Power BI, and SQL is a plus.

About the Company

Intrum

Credit management and debt resolution services

Intrum helps businesses and individuals with credit management and debt resolution across Europe. It uses AI-powered tools like Ophelos for more efficient, personalized debt collection and Inio to automate invoicing and reduce churn. The company combines long experience, large scale, and a focus on sustainable financial recovery with a human, respectful approach to debt. Its goal is to improve financial wellbeing by speeding up late payments, recovering unpaid invoices, and supporting a stable financial future for society.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1923

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