S

speakit

Digital dictation and speech recognition solutions

Dutch After Sales Consultant

Customer SupportConfirmed live in the last 24 hours
Full-timeRemote in Greece€1.3k /yr

About the Job

Requirements

  • Native-level or near-native proficiency in Dutch.
  • English proficiency at B2 level.
  • Be tech savvy, curious, and able to apply problem-solving skills.
  • Be able to identify technical issues and suggest immediate solutions to clients.
  • Hold a high school diploma.
  • Be flexible to work night shifts and weekend shifts, if applicable.

Responsibilities

  • Act as the first point of contact for Dutch-speaking customers.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Provide iOS software troubleshooting for mobile devices, including mobile phones and tablets.
  • Assist customers in managing and securing their accounts, including IDs and passwords.
  • Resolve customers’ online store post-sales requests.
  • Deliver high-quality support, handle customer complaints, and provide appropriate solutions.
  • Manage large amounts of incoming calls.
  • Build sustainable relationships and trust with customer accounts.

Desired Qualifications

  • Familiarity with iOS and/or macOS, or comparable technology, is preferred.
  • Prior customer support experience is an advantage.

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
United Kingdom
Founded
1990

Recently Posted Jobs

Explore more opportunities at speakit

See more jobs