Murgado Automotive Group

Automotive dealerships and service centers

Automotive Parts Advisor

Retail SalesConfirmed live in the last 24 hours

Full-timeRichmond, VA, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
Previous experience as an Automotive Parts Advisor in the automotive industry is preferred.
Strong knowledge of automotive parts and accessories, including Mercedes-Benz vehicles, is required.
The ability to provide effective customer service, communicate clearly, and build strong relationships is required.
The ability to work with attention to detail, multitask, and manage time efficiently is required.
Proficiency in dealership management software and Microsoft Office Suite, including Word, Excel, and Outlook, is required.
The ability to lift and handle parts and materials weighing up to 50 pounds is required.
A valid driver's license with a clean driving record is required.

Responsibilities

Assist customers and service technicians in locating the correct automotive parts and accessories.
Provide customers with accurate parts pricing and availability information.
Process customer orders and ensure timely delivery of parts.
Maintain and manage inventory levels, keeping parts stocked and organized.
Communicate with suppliers to order parts, track shipments, and resolve supply issues.
Use dealership management software to check parts availability, input orders, and manage inventory.
Assist with preparing parts estimates and quotes for customers.
Handle customer inquiries, complaints, and returns professionally and courteously.
Keep the parts department clean, organized, and stocked with necessary tools and resources.
Collaborate with the service department to ensure all parts needed for scheduled repairs and maintenance are available.
Stay current with product knowledge and industry trends to better assist customers and service technicians.

Desired Qualifications

Previous experience as a Parts Advisor in the automotive industry.

Opening from MBR -Automotive Parts Advisor

Mercedes Benz of Richmond, a proud member of the Murgado Automotive Group, is committed to providing our customers with exceptional service and high-quality vehicles. We represent a long-standing tradition of excellence in the automotive industry, and our team is passionate about delivering an unparalleled experience. We are looking for a dynamic Automotive Parts Advisor to join our team and contribute to our continued success.

Position Overview:

As an Automotive Parts Advisor at Mercedes Benz of Richmond, you will play a vital role in our parts department, ensuring that our customers and service technicians receive the correct parts in a timely manner. This position requires a knowledgeable, detail-oriented professional who can provide exceptional service, whether assisting customers directly or working behind the scenes to manage inventory.

Key Responsibilities:

Assist customers and service technicians in locating the correct automotive parts and accessories.

Provide accurate pricing information and availability of parts to customers.

Process customer orders and ensure timely delivery of parts.

Maintain and manage inventory levels, ensuring parts are stocked and organized.

Communicate with suppliers to order parts, track shipments, and resolve any supply issues.

Use dealership management software (DMS) to check parts availability, input orders, and manage inventory.

Assist in the preparation of parts estimates and quotes for customers.

Handle customer inquiries, complaints, and returns in a professional and courteous manner.

Keep the parts department clean, organized, and stocked with the necessary tools and resources.

Collaborate with the service department to ensure all necessary parts are available for scheduled repairs and maintenance.

Stay up-to-date with product knowledge and industry trends to better assist customers and service technicians.

Qualifications:

High school diploma or equivalent required.

Previous experience as a Parts Advisor in the automotive industry is preferred.

Strong knowledge of automotive parts and accessories, including Mercedes Benz vehicles.

Excellent customer service skills with the ability to communicate effectively and build strong relationships.

Detail-oriented with the ability to multitask and manage time efficiently.

Proficient in using dealership management software (DMS) and Microsoft Office Suite (Word, Excel, Outlook).

Ability to lift and handle parts and materials weighing up to 50 pounds.

Valid driver's license with a clean driving record.

Benefits:

Competitive compensation and performance-based bonuses

Comprehensive health, dental, and vision insurance

401(k) plan with company match

Paid time off and holidays

Employee discounts on vehicle purchases, parts, and service

Ongoing training and professional development opportunities

Supportive and collaborative work environment

Opportunities for career growth and advancement within the Murgado Automotive Group

Why Join Mercedes Benz of Richmond? At Mercedes Benz of Richmond, we believe that our employees are our greatest asset. We offer a supportive work environment where you can grow your career and make a significant impact. If you are passionate about the automotive industry and providing exceptional service, we encourage you to apply today and become part of our dedicated team.

Apply Now: Take the next step in your automotive career with Mercedes Benz of Richmond! Apply today and join a team that values excellence, customer satisfaction, and employee growth.

About the Company

Murgado Automotive Group

Automotive dealerships and service centers

Murgado Automotive Group is an automotive retail group operating franchised dealerships and related service businesses. Its dealerships sell new and pre-owned vehicles while providing financing, parts, maintenance, and repair. The group represents multiple vehicle brands in regional markets across the United States. The group participates in automotive retail rather than manufacturing, with customer relationships extending beyond vehicle sales through trade-ins, financing, parts, scheduled maintenance, warranty work, repair, and dealership service operations.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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