PrePass

Integrated weigh station bypass and toll management

Senior Analyst - GTM Systems

Enterprise ApplicationsConfirmed live in the last 24 hours

Full-timeRemote in USANo salary listed

About the Job

Requirements

A bachelor's or master's degree in business, information systems, or a related field, or equivalent experience.
At least 8 years of experience in Business Systems, Revenue Operations, Sales Operations, or Marketing Operations roles.
Hands-on experience administering and configuring go-to-market platforms.
Experience leading customer relationship management requirements and solution design, with a strong understanding of customer relationship management data models, workflows, and integrations; Microsoft Dynamics 365 experience is preferred.
Experience building or maintaining automations or integrations across platforms.
Ability to gather requirements, write specifications, and lead user acceptance testing.
Strong troubleshooting skills, especially for issues spanning several platforms.
Ability to translate business needs into technical requirements and technical constraints into business terms.
Clear communication and strong stakeholder management skills.

Responsibilities

Lead discovery with business stakeholders to understand operational goals, current processes, and requirements.
Analyze, model, and document requirements, including workflow diagrams and solution specifications.
Evaluate platform capabilities and recommend solutions, including automated controls and data rules.
Assess upstream and downstream impacts before changes go live.
Challenge requests that do not connect to a clear business outcome.
Own configuration, administration, health, and documentation of assigned go-to-market platforms, and provide backup coverage for other platforms owned by go-to-market systems.
Manage vendor relationships, usage, and support for owned platforms.
Set and follow build standards so changes are consistent and supportable.
Maintain procedures and documentation for platforms and automated processes.
Proactively improve usability, reliability, and adoption without waiting for requests.
Design, build, and maintain workflows and automations that connect go-to-market platforms.
Diagnose failures across platforms and handoffs, and drive them to resolution with the appropriate owners.
Monitor workflow performance and exceptions after launch.
Partner with Enterprise Systems and Software Engineering on changes to their platforms, such as the customer relationship management platform and Five9, including requirements, solution review, user acceptance testing, and integrations.
Assess incoming requests, keep requesters informed, and maintain the backlog for assigned platforms and workflows.
Plan milestones and phases for larger changes, keeping work on schedule and within budget.
Lead user acceptance testing for changes in assigned areas.
Document each system change and apply change management practices to support rollout, readiness, and adoption in partnership with Revenue Enablement and Operations.
Define health, adoption, and outcome measures for owned platforms and workflows.
Validate that changes work as intended after release and continue working over time.
Evaluate new technologies, including artificial intelligence and automation, that could improve how go-to-market teams work.

Desired Qualifications

Experience with tools such as Gong, Clay, Workato, Power Automate, LeanData, or Five9.
Experience in a high-velocity sales environment or a business-to-business software-as-a-service, transportation, or logistics business.
Formal training or certification in business analysis, project management, or change management.
Experience using artificial intelligence tools to automate or improve go-to-market work.

Sr. Analyst, GTM Systems

PrePass · Phoenix, United States (Remote) · Full-time · Posted 2026-11-04

Workplace: remote

Department: 12520 - Business Operations - PP

Description

About PrePass

PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day.

That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation.

About the Role

We're looking for a Sr. Analyst, GTM Systems to own key platforms and workflows within our go-to-market technology stack, so Sales, Marketing, and Customer Success can do their best work. You'll be a recognized subject matter expert, working with a high degree of autonomy on complex, cross-functional problems. In this role, you'll analyze business needs, design and build solutions, troubleshoot problems that span platforms, and make sure changes are delivered, adopted, and measured. You'll work closely with Sales, Marketing, and Customer Operations, Revenue Enablement, Enterprise Systems, Software Engineering, and IT. This is a remote position.

Essential Responsibilities

Business Analysis and Solution Design

Lead discovery with business stakeholders to understand operational goals, current processes, and requirements.
Analyze, model, and document requirements, including workflow diagrams and solution specifications.
Evaluate platform capabilities and recommend solutions, including automated controls and data rules.
Assess upstream and downstream impacts before changes go live.
Challenge requests that don't connect to a clear business outcome.

Platform Ownership and Administration

Own the configuration, administration, health, and documentation of assigned GTM platforms, and provide backup coverage for other platforms owned by GTM Systems.
Manage vendor relationships, usage, and support for owned platforms.
Set and follow build standards so changes are consistent and supportable.
Maintain procedures and documentation for platforms and automated processes.
Proactively improve usability, reliability, and adoption without waiting for requests.

Connected Workflows and Automation

Design, build, and maintain workflows and automations that connect GTM platforms.
Diagnose failures across platforms and handoffs, and drive them to resolution with the right owners.
Monitor workflow performance and exceptions after launch.
Partner with Enterprise Systems and Software Engineering on changes to the platforms they own, such as the CRM and Five9, including requirements, solution review, UAT, and integrations.

Delivery, Testing, and Adoption

Assess incoming requests, keep requesters informed, and maintain the backlog for assigned platforms and workflows.
Plan milestones and phases for larger changes, keeping work on schedule and within budget.
Lead user acceptance testing for changes in assigned areas.
Document each system change and apply change management practices to support rollout, readiness, and adoption in partnership with Revenue Enablement and Operations.

Measurement and Continuous Improvement

Define health, adoption, and outcome measures for owned platforms and workflows.
Validate that changes work as intended after release and keep working over time.
Evaluate new technologies, including AI and automation, that could improve how GTM teams work.

Requirements

Qualifications / Requirements

Bachelor's or master's degree in business, information systems, or a related field, or equivalent experience.
8+ years in Business Systems, Revenue Operations, Sales Operations, or Marketing Operations roles.
Hands-on experience administering and configuring GTM platforms.
Experience leading CRM requirements and solution design, with a strong understanding of CRM data models, workflows, and integrations. Microsoft Dynamics 365 preferred.
Experience building or maintaining automations or integrations across platforms.
Proven ability to gather requirements, write specifications, and lead user acceptance testing.
Strong troubleshooting skills, especially for issues that span several platforms.
Ability to translate business needs into technical requirements, and technical constraints into business terms.
Clear communication and strong stakeholder management skills.

Bonus Points For

Experience with tools such as Gong, Clay, Workato, Power Automate, LeanData, or Five9.
Experience in a high-velocity sales environment or a B2B SaaS, transportation, or logistics business.
Formal training or certification in business analysis, project management, or change management.
Experience using AI tools to automate or improve GTM work.

Benefits

How We Will Take Care of You

Robust benefit package that includes medical, dental, and vision that start on date of hire.
Paid Time Off, to include vacation, sick, holidays, and floating holidays.
401(k) plan with employer match.
Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships).
Tuition Reimbursement Program.
Voluntary benefits, to include but not limited to Legal and Pet Discounts.
Employee Assistance Program (available at no cost to you).
Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees.
Community Give-Back initiatives.
Culture that focuses on employee development initiatives.

Join Us

At PrePass, our mission drives us.

We invest in relationships. We challenge ourselves to innovate and improve. We win together. Simply put, we live our Core Values.

Ready to help move the transportation industry forward? Join us and let’s drive progress—together.

Apply

Apply at PrePass

About the Company

PrePass

Integrated weigh station bypass and toll management

PrePass helps North American commercial fleets by providing integrated weigh station bypass, electronic toll management, and compliance solutions. It uses GPS and a mobile app to connect bypass decisions with safety screening and toll data, so fleets can save time, lower costs, improve safety scores, and boost driver productivity. The system works by linking weigh station data, safety screening results, toll transactions, and fleet information into one ecosystem that supports real-time decisions and easier compliance. PrePass differentiates itself through a large, established network (100,000+ fleets and 800,000+ vehicles), a nonprofit public-private governance model via the PrePass Safety Alliance, and a seamless combination of bypass, safety screening, toll management, and actionable data for fleets and enforcement partners. The goal is to improve highway safety and efficiency while helping fleets stay compliant and competitive.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Phoenix, AZ
Founded: 1993

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