UTHealth Houston

Health sciences university in Houston, TX

Medical Office Receptionist Associate - Ortho

Clinical Support & Patient AdministrationUpdated on Nov 10

Full-timeSan Antonio, TX, USANo salary listedIn-person

About the Job

Requirements

Proficient computer skills using Microsoft Office and database programs.
Demonstrated ability to analyze information and use logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
Ability to develop new ideas supportive of the UT Health Way.
Excellent verbal and written communication skills.

Responsibilities

Provide office support in a clinical office to ensure patient satisfaction.
Demonstrate support for the mission, vision, and patient promise throughout all interactions, following the UT Health Way.
Perform front office duties, including checking in patients, ensuring completion of registration forms, collecting copays, assisting patients, and answering phones.
Prepare patient charts, obtain medical record requests, and call outside providers to request medical records.
Create new and follow-up patient appointments as needed; obtain referrals and authorization for visits and testing when necessary.
Monitor patient flow and keep patients and families informed of waiting times.
Perform other duties as assigned.

Under direct supervision, provides office support in a clinical office to ensure patient satisfaction.

Demonstrates the ability to support the mission, vision and patient promise throughout all interactions, the UT Health Way.
Demonstrates analytical thinking – this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
Demonstrates creativity and alternative thinking; able to develop new ideas supportive of the UT Health Way.
Proficient computer skills using Microsoft Office and database programs.
Excellent communication skills, verbal and written.

Performs all front office duties including checking in patients, ensuring completion of all necessary forms for registration, collecting copays, assisting patients when needed, and answering phones.
Prepares patient charts, obtains medical record requests, and makes phone calls to request medical records from outside providers.
Creates new and follow up appointments as needed for patients; obtains referrals and authorization for visits and testing when necessary.
Monitors the flow of patients and keeps patients and families informed of waiting times.
Performs all other duties as assigned.

About the Company

UTHealth Houston

Health sciences university in Houston, TX

UTHealth Houston is a public academic health university in Houston, Texas. Its schools educate health professionals and researchers across medicine, nursing, dentistry, public health, biomedical sciences, informatics, and behavioral sciences.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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