Program Compliance Manager
Posted on 2/3/2024
INACTIVE
 impact.com

1,001-5,000 employees

Partnership management platform for business optimization
Company Overview
Impact.com stands out as a leading partnership management platform, offering a comprehensive solution for businesses to manage and optimize a diverse range of partnerships, from traditional affiliates to influencers and B2B collaborations. Their platform is trusted by global enterprise brands such as Walmart, Uber, and L’Oreal, demonstrating their industry leadership and competitive advantage. The company's commitment to technical innovation is evident in their full-stack technology solution, which provides publishers with advanced tools to stay competitive in a rapidly evolving ecosystem, and their creator solution, which facilitates the discovery of brand-aligned influencers and creators, thereby driving efficient revenue growth.
Consumer Goods
Data & Analytics

Company Stage

Series A

Total Funding

$362.5M

Founded

2008

Headquarters

Santa Barbara, California

Growth & Insights
Headcount

6 month growth

0%

1 year growth

8%

2 year growth

7%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
JIRA
Marketing
Customer Service
CategoriesNew
Legal & Compliance
Growth & Marketing
Requirements
  • 3+ years of customer service and support, ideally in a software application product environment
  • 3+ years of compliance/fraud investigations especially in the performance marketing space
  • 2+ years of project management
  • Extremely detail oriented
  • Possess comprehensive knowledge of the financial vertical in the affiliate space and relevant compliance rules and regulations that govern advertiser marketing activities
Responsibilities
  • Act as main compliance, client-facing point of contact for advertiser client and relevant agencies
  • Project manage and collaborate with international resources, ensuring client compliance SLAs are met
  • Decision quickly, escalating issues to clients, media partners and managers as needed
  • Identify opportunities to improve the Regulated Compliance product; enter JIRA tickets accordingly
  • Identify process improvements and internal needs. Work alongside the manager to implement and carry out
  • Advise on and carry out best practices for program compliance
  • Collaborate with internal departments on goals and projects
  • Create internal and external reports and presentations (e.g. business reviews) as needed
  • Oversee associate day-to-day tasks
Desired Qualifications
  • Ability to multitask while under pressure
  • Comfortable performing work under minimal supervision
  • Capable of leading best practice discussions and training internally and externally