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DP World

Global cargo logistics and port operations

Operations Supervisor

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeHinckley, UKNo salary listed

About the Job

Requirements

  • Two or more years of experience in supervisory roles within a fast-paced logistics operation.
  • Understanding of business planning.
  • A solid grasp of data analysis and performance metrics.
  • Ability to diagnose problems quickly and foresee potential issues.

Responsibilities

  • Oversee business operations, delegate tasks to team members, and resolve problems that occur on the shift.
  • Manage on-shift health, safety, and environmental issues, including conducting safety incident investigations, implementing corrective actions, ensuring employees understand safe working practices, and enforcing site health and safety procedures.
  • Identify and implement corrective actions for issues affecting departmental key performance indicators and specify process improvements to enhance operational performance.
  • Represent the department at internal and external customer meetings; communicate shift issues and performance at team briefs; and attend team board reviews and board walks.
  • Manage manpower resources to meet customer delivery requirements and Lean Manufacturing principles, including implementing continuous improvement activity; drive absence control procedures and handle personnel issues in line with company policy.
  • Manage the development and maintenance of Standard Work documentation, audit employees against standards, and coach employees and team leaders to maintain process standards and prevent deviations.
  • Identify departmental training needs using the company training process, including training matrices and gap analysis, and document completed training with sign-offs.
  • Drive departmental quality objectives and complete full PPS activity and root cause analysis for premium freight, scrap costs, or stock losses.
  • Assist production with engineering changes, production trials, model changes, and pilot builds.
  • Support development of concepts for formal customer proposals, including process flow diagrams, key performance indicators, and facility layouts in complex cases with support from the Solutions team.
  • Collaborate with the Senior Management Team to set and drive the organisational vision, operations strategy, and hiring levels.
  • Support the translation of strategy into actionable steps across the business, implement organisation-wide goal setting and performance management, and contribute to operations planning.
  • Supervise company operations and employee productivity, and foster an inclusive culture that supports team members and organisational goals.
  • Ensure effective onboarding, professional development, and retention.

Desired Qualifications

  • Excellent leadership skills, resolve, and personal integrity.

About the Company

DP World

Global cargo logistics and port operations

DP World is a global logistics and port operator that provides integrated, end-to-end supply chain solutions. It runs marine and inland terminals, manages ports and free zones, and offers cargo logistics, freight forwarding, warehousing, customs clearance, and value-added services such as packaging and reverse logistics. Its products work by operating a large network of terminals and logistics services that connect shipping, warehousing, and distribution, charging container handling fees and offering downstream services to improve supply chain efficiency. The company differentiates itself through its expansive, worldwide network (across 40+ countries) and its ability to control multiple stages of the supply chain—from ports and terminals to contract logistics and economic zones—allowing for seamless multimodal flows. DP World’s goal is to enable smooth, integrated global trade by expanding its network and offering end-to-end logistics solutions for diverse industries.

Company size
10,001+
Company stage
Debt Financing
Total funding
$1.5B
Headquarters
Dubai, United Arab Emirates
Founded
2005

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