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Freedom Leisure

Charitable community leisure and recreation trust

Receptionist

Reception & Front DeskPosted on Nov 11
Part-timeYeovil, UK£11.6k /yrIn-person

About the Job

Requirements

  • Comfort using till systems and handling cash and card payments.
  • Ability to multitask and remain calm in a busy environment.
  • Proactive, flexible, and reliable approach to teamwork.

Responsibilities

  • Welcome visitors in a friendly and professional manner.
  • Handle enquiries, bookings, and memberships face-to-face, online, and by phone.
  • Operate booking, till, and membership systems accurately.
  • Provide up-to-date information on centre facilities, classes, and promotions.
  • Maintain a tidy, inviting reception area and high standards of presentation.
  • Work as part of a collaborative, multi-skilled team.
  • Support the delivery of events and activities within the centre.
  • Follow the employer’s policies on safeguarding, health and safety, and customer care.
  • Participate in relevant training and ongoing professional development.

Desired Qualifications

  • Previous experience in a customer-facing role in leisure, fitness, or community service settings.
  • Hospitality or retail experience delivering customer excellence.

About the Company

Freedom Leisure

Charitable community leisure and recreation trust

Freedom Leisure is a charitable, not-for-profit trust operating leisure, sport, and cultural facilities for communities across England and Wales. Its centres offer swimming pools, gyms, exercise classes, sports activities, lessons, and programmes designed for different ages and abilities. Working with local authorities, the trust manages community venues and develops activities that encourage participation, inclusion, and healthier lifestyles. It also runs professional first-aid and pool-operations courses for individuals, employers, schools, and community groups. Established in 2002, Freedom Leisure is headquartered in East Hoathly, East Sussex, and reinvests its surpluses in the services it operates.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
East Hoathly with Halland, United Kingdom
Founded
2002

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