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Kapitus

Direct lender and lending marketplace

Collector 1

Accounts Payable/ReceivablePosted on Nov 12
Full-timeVirginia, USA$33.4k - $51.5k

About the Job

Requirements

  • At least 2 years of collections, recovery, or sales experience.
  • Call center experience.
  • Strong written and verbal communication skills.
  • Experience contributing to policies and procedures.
  • Experience achieving performance metrics and quality standards.
  • A high school diploma or GED.

Responsibilities

  • Provide tools, strategies, and high-quality service to establish repayment behaviors with customers.
  • Develop and negotiate payment plans while adhering to legal regulations and compliance requirements.
  • Keep detailed records of customer communications, agreed payment plans, and amounts paid.
  • Maintain, research, and resolve past-due accounts.
  • Ensure appropriate written correspondence is generated and sent to customers.
  • Access database information, retrieve credit reports, and locate other publicly available records in compliance with the Fair Debt Collection Practices Act.
  • Achieve department key performance indicators for customer calls and payment arrangements while meeting quality guidelines.
  • Identify and recommend improvements to collections and recovery platforms, systems, and tools to support operational effectiveness, improve customer experience, and advance collections technology.

About the Company

Kapitus

Direct lender and lending marketplace

Kapitus provides small business financing through a hybrid model that combines direct lending with a marketplace of lending partners. It offers a range of products, including term loans, SBA loans, revenue-based financing, equipment financing, and revolving lines of credit, plus specialized options like Helix Healthcare Financing. Its KapitusPLUS platform lets a business submit a single application to receive and compare multiple offers from Kapitus and its network, enabling rapid decisions (approvals in about four hours) and funding within 24 hours. This approach differentiates Kapitus from competitors by offering a unified, fast-access funding ecosystem with a diverse product set and a broad network of lenders. The company aims to give established small to mid-sized businesses quick, flexible access to capital across the United States to support growth and working capital needs.

Company size
501-1,000
Company stage
Debt Financing
Total funding
$805M
Headquarters
New York City, New York
Founded
2006

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