Full-Time

Global Organisational Development Director

Posted on 9/12/2024

Trustpilot

Trustpilot

1,001-5,000 employees

Online platform for consumer reviews

Enterprise Software
Consumer Goods

Senior, Expert

London, UK

Hybrid position requiring in-office presence.

Category
Human Resources
People & HR
Required Skills
Mergers & Acquisitions (M&A)
Requirements
  • Deep experience in a Talent leadership role within a fast-paced, scaling tech environment, ideally with a global footprint.
  • Significant expertise in developing and executing high impact Talent strategies.
  • Demonstrable strength in stakeholder management, building positive and collaborative relationships at all levels of the organization.
Responsibilities
  • Design, create and embed our Talent strategy to drive Trustpilot forward in our goal to become a destination employer known for top quartile engagement.
  • Build world class leaders and very effective succession plans that will ensure we continue to have a world class leadership bench.
  • Oversee talent assessment ensuring we have a clear view of the organisation to ensure we are always building the capability needed to deliver on our plans.
  • Oversee the design, development and implementation of global initiatives to drive People transformation and achieve Trustpilot’s goals.
  • Partner with senior leadership to help accelerate their development and leadership capability.
  • Develop, support and inspire the Talent Development team, ensuring both business needs and individual growth needs are supported.
  • Collaborate globally and cross-functionally to deeply understand the business in order to ensure all our work is developing Trustpilot and Trusties reach our mission.
  • Partner with other areas of the People Team to develop and support our initiatives and bring them to life (e.g. Comms, Talent Acquisition, Rewards, People Operations etc.), landing initiatives with clear impact.
  • Ensure oversight of the Talent Development budget, reporting and tracking of spend.

Trustpilot connects consumers with businesses through customer reviews, allowing individuals to share their experiences about various products and services. This platform helps other consumers make informed decisions while encouraging businesses to enhance their offerings based on feedback. Trustpilot is accessible to everyone globally, serving both consumers and businesses. It operates on a free model for consumers to write and read reviews, while businesses can subscribe to paid services that offer features like analytics and review management tools. Trustpilot maintains the integrity of its platform through transparency measures, such as its Transparency Report, which builds trust among users. The goal of Trustpilot is to facilitate better purchasing decisions for consumers and to help businesses improve their services through customer insights.

Company Stage

IPO

Total Funding

$173.8M

Headquarters

Copenhagen, Denmark

Founded

2007

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Trustpilot's IPO in 2021 raised significant capital on the London Stock Exchange.
  • The launch of AI features enhances consumer insights for premium users.
  • Collaborations with e-commerce platforms can increase Trustpilot's visibility and integration.

What critics are saying

  • Emerging competitors like Trustify360 may challenge Trustpilot's market share.
  • The removal of 3.3 million fake reviews highlights challenges in maintaining authenticity.
  • AI features for premium users may create dissatisfaction among non-paying users.

What makes Trustpilot unique

  • Trustpilot offers a global platform with over 58 million reviews and 270,000 domains.
  • The company provides transparency through its Transparency Report, enhancing trust and authenticity.
  • Trustpilot's AI feature offers premium users insights into customer behavior and market dynamics.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Paid Sick Leave

Paid Holidays

Sabbatical Leave

Hybrid Work Options

Stock Options

Company Equity

401(k) Retirement Plan

401(k) Company Match

Performance Bonus

Profit Sharing

Employee Stock Purchase Plan

Relocation Assistance

Employee Referral Bonus

Student Loan Assistance

Parental Leave

Family Planning Benefits

Fertility Treatment Support

Adoption Assistance

Childcare Support

Elder Care Support

Pet Insurance

Bereavement Leave

Professional Development Budget

Conference Attendance Budget

Training Programs

Tuition Reimbursement

Professional Certification Support

Mentorship Program

Wellness Program

Mental Health Support

Gym Membership

Commuter Benefits

Meal Benefits

Phone/Internet Stipend

Home Office Stipend

Legal Services

Employee Discounts

Company Social Events

INACTIVE