Equipment Maintenance Technician / Robotics Field Service Engineer
JD.com
Equipment Maintenance Technician / Robotics Field Service Engineer
JD.com
E-commerce, logistics, and technology platform
Who We Are
At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.
Our Global Reach
JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.
Learn more about who we are and what we do: https://www.jingdonglogistics.com/
What We Offer
Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
About The Team
You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Position: Equipment Maintenance Technician / Robotics Field Service Engineer
Location: Chino, CA
Employment Type: Full-Time
Hourly Pay Range: $20.00 – $30.00 per hour
What You'll Do:
Perform on-site installation, disassembly, troubleshooting, commissioning, and repair of robotic and automated equipment.
Diagnose issues involving mechanical, electrical, motor, sensor, controller, battery, and communication systems.
Replace components and perform software/firmware upgrades, equipment calibration, and functional testing.
Analyze equipment faults using error codes, system logs, technical documentation, and other diagnostic tools.
Work closely with the manufacturer’s technical support team to resolve complex equipment issues.
Complete on-site maintenance work orders, service records, and technical reports.
About You:
Degree or training in Mechanical Engineering, Electrical Engineering, Automation, Robotics, Electromechanical Engineering, or a related field preferred.
Previous experience repairing mechanical equipment, electronic products, or similar systems is preferred.
Experience with robots, AGVs/AMRs, automated equipment, or electromechanical systems is a strong plus.
Proficient in using electrical testing equipment and common maintenance/repair tools.
Strong hands-on skills with the ability to independently diagnose and troubleshoot equipment issues.
Ability to read and interpret electrical schematics, wiring diagrams, and technical manuals.
Familiarity with PLC, ROS/ROS2, Linux, CAN, Modbus, or related technologies is preferred.
Good verbal and written communication skills in both English and Chinese are preferred.
At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply?
Take the next step in your career, apply now and explore the opportunities we have to offer.
JD.com is a large Chinese e-commerce company that sells products directly to consumers and hosts a marketplace where third-party sellers list items. The company relies on its own extensive logistics network to store, pick, pack, and ship orders quickly, offering options such as same-day and next-day delivery. Its platform combines an online store, a marketplace, and technology-enabled services to support its retail and logistics operations. Unlike many competitors, JD.com owns much of its logistics infrastructure and emphasizes supply chain technology to control quality, speed, and efficiency across its products and services, including electronics, healthcare, and property development ventures. The goal is to be a leading, integrated e-commerce and technology platform in China, continually expanding its logistics capabilities, technology solutions, and services for both consumers and third-party sellers.
Explore more opportunities at JD.com