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delight.ai

Branded AI concierge platform for CX

AI Agent Software Engineer Intern

AI Application EngineeringConfirmed live in the last 24 hours
InternshipSeoul, South KoreaNo salary listed

About the Job

Requirements

  • Experience writing clean, maintainable Python code.
  • Hands-on backend development experience using a server-side framework such as Django, FastAPI, or Express.
  • Communication and documentation skills, and experience collaborating in an agile team.

Responsibilities

  • Build, integrate, and deploy intelligent agents in collaboration with engineering and product teams.
  • Develop micro-APIs for tasks such as hallucination detection and conversation resolution using prompt engineering.
  • Test and validate AI agent accuracy using internal datasets and tools.
  • Integrate backend APIs supporting retrieval-augmented generation, knowledge bases, and custom toolchains.
  • Create, test, and refine prompts for different use cases.
  • Set up continuous integration and continuous delivery pipelines for prompt versioning and agent deployment.
  • Embed agents in web, chat, and API-driven environments.
  • Monitor real-time performance metrics and implement observability features such as logs and dashboards.
  • Support collaboration among teams working closely with senior engineers, product managers, and UX designers.

Desired Qualifications

  • Experience using prompt-engineering frameworks such as LangChain.
  • Understanding of cloud platforms such as AWS Lambda, Vercel, or Google Cloud Functions.
  • Experience with UX design or product management for AI products.
  • Experience using Django or a similar Python web framework.

About the Company

delight.ai

Branded AI concierge platform for CX

Delight.ai is a branded AI concierge platform by Sendbird that lets mid-market and enterprise brands deploy a personal AI agent across customer touchpoints. It runs on Sendbird infrastructure and interacts with customers through chat, SMS, email, and voice. Its three pillars—persistent memory, omnichannel continuity, and Trust OS governance—let the AI remember past conversations, stay context-aware across channels, and operate within brand rules. Agent Steward (launched 2026) handles long-running issues, and the SaaS offering with custom pricing via AWS Marketplace aims to strengthen loyalty and engagement, turning customer experience into a competitive advantage.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
2024

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