Inova

Nonprofit health system operating hospitals

Patient Access Supervisor - Pre Service

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeVirginia, USA$24.17 - $39.40 /hr

About the Job

Requirements

A high school diploma or equivalent is required.
Three years of patient access experience are required.

Responsibilities

Oversee and assist team members in the assigned functional area, including ensuring the team meets key deliverables and quality standards, addressing and resolving challenges, managing and tracking performance, and assisting with time management and scheduling; escalate issues to senior leaders as needed.
Collaborate with colleagues, other managers, and team leaders to solve cross-departmental issues and conflicts; coach staff and teams on analysis and decision-making methods and tools; share lessons learned with staff, teams, and other departments.
Coach staff to proactively identify problems and develop or recommend solutions; facilitate staff and team problem-solving sessions using structured problem-solving methods and tools; share accomplishments in identifying and resolving problems across teams and staff.
Recognize and resolve system and payer rejections or denials using established courses of action.
Stay current with relevant insurance, contractual, and third-party payer regulations, medical policies, transaction and code sets, and general payment methods needed to ensure proper adjudication and compliance with industry standards.
Maintain knowledge of healthcare industry changes that impact insurance verification and make recommendations for implementations; recognize the needs of individuals impacted by change initiatives and conduct appropriate conversations with them.
Perform additional duties as assigned.

Inova's Pre-service Team is looking for a dedicated Patient Access Supervisor to join the team. This role will be Full-Time Monday through Friday 9:30AM to 6:00PM Hybrid

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience.We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities

Job Responsibilities

Oversees and assists team members in assigned functional area, which may include but not limited to, ensuring team is meeting key-deliverables and quality standards, addressing and resolving challenges, managing and tracking performance, and assisting in time management and scheduling; escalates issues to senior leaders as needed.
Collaborates with colleagues, other managers and team leaders to solve cross-departmental issues and conflicts; Coaches staff/team on analysis and decision making methods and tools; Shares lessons learned with staff/team and other departments.
Coaches staff to be proactive in identifying problems and developing/recommending solutions; Facilitates staff and team problem solving sessions by using structured problem solving methods/tools; Shares accomplishments in identifying/resolving problems across teams/staff.
Recognizes and resolves system as well as payer rejections/denials by using established courses of action.
Stays current with relevant insurance, contractual and/or third party payer regulations, medical policies, transaction/code sets and general payment methods needed to ensure proper adjudication and compliance with industry standards.
Maintains knowledge of changes in the healthcare industry that impact insurance verification while making recommendations for implementations; Recognizes the needs of, and conducts, appropriate conversations with individuals whose roles are impacted by change initiatives.
May perform additional duties as assigned.

Minimum Qualifications

Education - High School diploma or equivalent
Experience - 3 years of patient access experience

Salary Range: $24.17 - $39.40

Pay Rate Frequency: HOURLY

About the Company

Inova

Nonprofit health system operating hospitals

Inova Health System is a nonprofit healthcare network based in Falls Church, Virginia, providing a broad range of medical services across hospitals, outpatient clinics, assisted living, and long-term care facilities in Northern Virginia and the Washington, D.C. metro area. Its hospitals have Magnet status, indicating high nursing quality, and the system emphasizes care delivery as well as medical research and education through clinicians and scientists. The organization’s operations rely on reinvesting earnings into its mission rather than distributing profits to shareholders, with the Inova Health Foundation supporting fundraising and philanthropy to expand services, research, and training. Overall, Inova aims to improve community health by delivering patient care, advancing medical knowledge, and educating the next generation of healthcare professionals.

Company size: Not listed
Company stage: Not listed
Total funding: $422.8M
Headquarters: Falls Church, VA
Founded: 1956

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