Technical Program Manager - Digital Product Management & Innovation

Job Description

Technical Program Manager (TPM)

Band B14 | Digital Product Management & Innovation

Enterprise digital product delivery, GenAI transformation, and technical program leadership

Function

PMDI

Location

Bangalore

Position Summary

The Technical Program Manager (TPM) assists with the end-to-end delivery of strategically important digital products and transformation initiatives, GenAI solutions, platforms, and innovation programs. Sitting at the intersection of product strategy, engineering execution, business transformation, and enterprise architecture, the TPM converts business opportunities into scalable, production-ready capabilities that create measurable business value.

This role is accountable for technical program leadership from discovery through realization, ensuring initiatives are delivered on time, within budget, aligned to enterprise standards, and positioned for long-term adoption and value realization. The TPM operates as a senior leader across business, product, engineering, data, architecture, security, and third-party partners.

Why This Role Exists

As Kraft Heinz accelerates its Digital, Data, AI, and Innovation agenda, the organization needs leaders who can bridge business ambition with technical execution. The TPM ensures successful delivery of complex digital initiatives by aligning stakeholders, managing dependencies, mitigating risks, and driving measurable outcomes.

Key Responsibilities

Responsibility Area

What the TPM Owns

Strategic Program Leadership

• Support role on complex enterprise programs spanning multiple business functions, geographies, and technology domains.

• Translate business goals into executable technical roadmaps and delivery strategies.

• Drive prioritization decisions, sequencing, funding discussions, and value realization planning.

• Facilitate build, buy, reuse, and partner decisions with architecture and capability leaders.

Product & Delivery Execution

• Assist with delivery planning from discovery through deployment and value realization.

• Establish and manage program plans, milestones, dependencies, risks, assumptions, and resource requirements.

• Coordinate execution across product, engineering, data science, architecture, cybersecurity, and external vendors.

• Drive stage-gate governance and executive readiness reviews.

Technical Leadership

• Partner with engineering and architecture teams to validate solution approaches and technical feasibility.

• Lead technical design reviews and execution planning.

• Ensure alignment with enterprise architecture, security, compliance, and operational requirements.

• Guide proof-of-concept and MVP initiatives through validation and production scaling.

Stakeholder & Change Leadership

• Build partnerships with executive sponsors, functional leaders, and technology teams.

• Communicate program status, risks, decisions, and value delivery to senior leadership.

• Facilitate alignment across competing priorities and stakeholder groups.

• Drive adoption planning, change management, and benefit realization strategies.

Governance & Financial Management

• Manage program budgets, vendor engagements, and investment plans.

• Establish KPIs, success criteria, and outcome measurement frameworks.

• Drive risk, issue, dependency, and escalation management.

• Validate benefits realization and program ROI.

Team Leadership

• Lead and mentor program managers, analysts, contractors, and cross-functional delivery teams.

• Create a culture of accountability, innovation, collaboration, and continuous improvement.

• Develop delivery frameworks, best practices, and repeatable operating models.

• Contribute to the growth and maturity of the TPM discipline across PM&DI.

Success Measures

Business Outcomes

Delivery Excellence

Organizational Impact

• Adoption and business value realized

• Revenue growth, productivity gains, cost savings, or risk reduction

• Stakeholder satisfaction

• On-time delivery

• Budget adherence

• Quality and stability of delivered solutions

• Successful program scaling

• Executive stakeholder trust

• Cross-functional alignment

• Improvement of delivery methodologies

• Advancement of Digital and AI transformation objectives

Qualifications

Required

Preferred

• Bachelor degree in Computer Science, Engineering, Information Systems, Business, or related field.

• 8+ years leading complex technology programs or digital transformations.

• Experience delivering enterprise-scale software, cloud, data, AI, or digital product initiatives.

• Proven ability to lead cross-functional teams in matrixed organizations.

• Strong understanding of software development lifecycle, agile delivery, architecture principles, and platform ecosystems.

• Experience managing executive stakeholders and enterprise governance processes.

• Excellent communication, facilitation, and influence skills.

• MBA or Master degree.

• PMP, PgMP, SAFe, Scrum, Agile, or equivalent certification.

• Experience with GenAI, advanced analytics, data platforms, or machine learning solutions.

• Experience in consumer goods, manufacturing, supply chain, commercial, or corporate functions.

• Experience managing external system integrators and technology vendors.

Leadership Expectations at B14

• Shapes strategy rather than only executing plans.

• Leads through influence across multiple organizations.

• Makes complex tradeoff decisions with enterprise implications.

• Balances innovation with operational excellence.

• Develops talent and creates scalable delivery practices.

• Establishes direction, priorities, and execution frameworks for others to follow.

Distinction vs. Product Manager

Product Manager

Technical Program Manager

Owns business value and product vision

Owns technical execution and delivery

Prioritizes outcomes and roadmap

Orchestrates delivery and dependency management

Defines what should be built

Defines how it gets delivered

Leads customer and business discovery

Leads technical planning and execution

Accountable for product success

Accountable for program success

Location(s)

Bengaluru - Brookfield GCC

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.