Groupement Les Mousquetaires

Co-owned European multi-brand retailer group

Caisse Manager

Checkout & Customer ServiceConfirmed live in the last 24 hours

Full-timeDraguignan, FranceNo salary listedIn-person

About the Job

Requirements

Experience in large-scale retail is required.

Responsibilities

Welcome, inform, and advise customers using an appropriate commercial attitude.
Ensure the proper use and promotion of customer loyalty tools.
Ensure checkout operations are adapted to customer flow and workload planning.
Operate a checkout when customer service needs require it.
Manage the physical and telephone reception of external visitors and store customers.
Lead the checkout area.
Ensure checkout and reception operations run smoothly and procedures are followed, including opening and closing checkouts, exchanging money, checking payment methods, and processing refunds and exchanges.
Identify and track pricing errors and report unknown items to management or the file-management supervisor.
Supply the automated teller machine and coin changers and ensure they operate correctly.
Prepare and monitor team work-hour and leave schedules to achieve objectives within applicable regulations.
Track and control attendance times.
Lead the checkout team.
Provide coverage in the sales area.

Description du poste

Accueille, renseigne et conseille les clients avec l'attitude commerciale adéquate.

Veille au respect de l'utilisation et de la valorisation des outils de fidélisation

Assure un passage en caisse adapté au flux client et selon le plan de charge

Prend une caisse si le service à la clientèle le nécessite

Est responsable de l'accueil physique et téléphonique des personnes extérieures et/ou des clients du point de vente

Est responsable de l'animation de son secteur caisse

Veuille au bon déroulement des opérations de caisse- accueil et au respect des procédures, notamment : ouverture et fermeture de caisses, échange de monnaie, contrôle des moyens de paiement, remboursement et échange ....

Identifie, suit les erreurs prix et remonte la liste des articles inconnus à la direction ou au responsable fichier

Assure l'approvisionnement du DAB, et des monnayeurs et s'assure de son bon fonctionnement

Elabore et suit les plannings d'heures et de congés de son équipe pour atteindre les objectifs et définis dans le cadre de la réglementation en vigueur.

Suit et contrôle les temps de présence

Anime son équipe Caisse

Assure une permanence dans le pont de vente

Qualifications

Expérience exigée dans la grande distribution

Informations supplémentaires

About the Company

Groupement Les Mousquetaires

Co-owned European multi-brand retailer group

Groupement Les Mousquetaires is a European, multi-brand retail group operating in Portugal, France, Poland, and Belgium with banners Intermarché, Bricomarché, and Roady. Local store owners participate in management, giving near-community focus and a shared governance model, while offering groceries, home improvement goods, and automotive services through its network. This structure blends multiple brands with a cooperative-style ownership approach, enabling close local ties and tailored assortments different from fully centralized chains. Its goal is to maximize proximity to communities by leveraging local ownership and diverse formats to serve customers, partners, and employees.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Alcanena, Portugal
Founded: 1969

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