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URBN

Multi-brand fashion retail with lifestyle brands

Server

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Full-timeDevon, PA, USANo salary listedIn-person

About the Job

Requirements

  • At least 18 years of age, or the local legal minimum age for alcohol service.
  • Familiarity with point-of-sale systems such as Toast or similar is a plus.
  • Able to multitask and remain calm in a fast-paced setting.
  • Able to stand and walk for extended periods, up to 8 or more hours per shift.
  • Able to lift up to 50 pounds and safely carry food and beverage trays.
  • Able to bend, reach, and stoop as needed for service and cleaning duties.
  • Comfortable working in a bustling, high-energy restaurant environment.
  • Arrive on time and in proper uniform for each scheduled shift.
  • Maintain a clean, professional appearance and positive attitude.
  • Adaptable and willing to assist in other roles when needed.

Responsibilities

  • Greet guests promptly and warmly, ensuring every table feels welcome and attended to.
  • Provide knowledgeable recommendations on menu items, ingredients, specials, and pairings.
  • Take and enter orders accurately using the point-of-sale system, and clearly communicate dietary restrictions or modifications to the kitchen.
  • Deliver food and beverages promptly while anticipating guest needs.
  • Check in with guests throughout their meal and address questions, requests, or concerns promptly and carefully.
  • Maintain table cleanliness and reset spaces thoroughly between seatings.
  • Create memorable guest experiences through genuine connection, professionalism, and hospitality.
  • Work closely with hosts, bartenders, bussers, runners, and kitchen staff to ensure seamless service.
  • Communicate with team members and management about guest feedback, table status, and issues requiring attention.
  • Support team members during busy shifts by running food, clearing tables, or refilling drinks.
  • Participate in daily pre-shift meetings and ongoing staff training.
  • Follow assigned opening, mid-shift, and closing sidework procedures.
  • Keep station and service areas clean, organized, and well-stocked.
  • Follow food safety, sanitation, and hygiene standards required by local health codes and company policy.
  • Follow company policies for responsible alcohol service and verify guest age when necessary.
  • Handle cash and credit card transactions accurately and securely when responsible for guest checks.
  • Take ownership of the guest experience and work to ensure guest satisfaction.

Desired Qualifications

  • At least 1 year of experience in a full-service restaurant or hospitality environment.
  • Toast or similar point-of-sale system familiarity.

About the Company

URBN

Multi-brand fashion retail with lifestyle brands

URBN operates a global portfolio of lifestyle brands, including Urban Outfitters, Anthropologie, Free People, Nuuly, Terrain, and Vetri Family. Each brand targets different customer niches with a mix of clothing, accessories, and home goods, and some offerings extend into experiences like dining or a rental model with Nuuly. The multi-brand approach lets URBN serve a wide range of tastes under one umbrella and diversify beyond a single brand. Its goal is to build long-term value by expanding brand offerings, entering related product areas, and exploring services like rental to support a circular economy while reaching new markets.

Company size
10,001+
Company stage
IPO
Headquarters
Philadelphia, PA
Founded
2016

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