Summary

Headquartered in sunny Los Angeles, GrayMatter Robotics is a well-capitalized AI robotics startup serving the manufacturing industry.  We empower shop floor workers with our smart robots that assist with tedious and ergonomically challenging tasks, specifically in automated surface finishing. Our proprietary GMR-AI™ software is integrated with state-of-the-art industrial robots, sensors, and tools to create application-specific turnkey solutions for customers through a Robot-as-a-Service (RaaS) model.

We help manufacturers improve the quality of life for their workforce while increasing production capacity, and reducing scrap, repair, and rework costs. As a Robotics Engineer: Applications, you will join our Activation team onsite in our Gardena, CA office to solve software and hardware problems in complex cyber-physical systems, help customers with initial setup, training, and ongoing support for our products.

Role & Responsibilities

As a Robotics Engineer: Applications, you will be responsible for investigating, triaging, and troubleshooting complex issues affecting our customers along with collecting customer requirements & feedback, working with internal engineering teams to improve the product, and identifying new opportunities within the customer account.

• Before the work cell is deployed, work with the customer to learn about the manufacturing process, including observing the current process, taking measurements, CAD, and machine documentation
• Work with mechanical and robotics engineers to design the work cell layout for a specific task, keeping in mind the robot’s reachability and cycle time
• Make any necessary design modifications on the robot end-of-arm-tool and part fixtures by working with mechanical engineers, and get parts fabricated, assembled, and tested.
• Be on-site when work cell is delivered and assist in unboxing, setup, and training on the use of the system
• Setup and test the work cell on the customer task which includes the ability to install, troubleshoot, and maintain control components such as proximity sensors, relays, and vacuum ejectors.
• Respond to customer emails and calls on the use of the system, occasionally making service calls when issues cannot be resolved remotely
• Work with the product and engineering teams to improve both the customer experience as well as the Field Application Engineer experience.
• Collaborate cross functionally with Robotics Software, Hardware, and other teams on product deployments,Triage, and resolve complex technical issues related to customer deployments
• Deliver feedback to the engineering team and work with them to improve the efficiency of products
• Maintain flexible working hours that match the manufacturing production hours of customers

Minimum Qualifications

• 2+ years of industry experience demonstrating hands-on Hardware/Software skills, experience with manufacturing automation or similar field
• Willing to travel up to 75% of the time and work with customers at their sites
• Effective communication skills and strong interpersonal skills to work with internal and external stakeholders
• Perform multiple tasks concurrently and respond to emergency situations effectively
• Ability to communicate technical/complex information both verbally and in writing.  Documentation is key.
• Ability to solve technical problems effectively, efficiently, and independently
• Demonstrated proficiency working with Linux environments and remote support tools
• Willingness to work in a fast-paced environment with quickly changing priorities
• Must secure work authorization in the United States and maintain ongoing work authorization beginning at the time of hire through the entirety of employment

Preferred Qualifications

• Bachelor’s Degree in Engineering (or a related discipline), or equivalent professional experience 
• Familiar with industrial facilities and equipment
• Basic experience with ROS, Python, and/or C++ coding
• Professional working proficiency in the Spanish language

GrayMatter Robotics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage and embrace applicants of all backgrounds to apply!

GrayMatter Robotics is committed to providing reasonable accommodations for candidates with disabilities. If you believe you require accommodations during the recruiting process, please contact [email protected] to submit your request.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation for this position includes the base salary range of $75,000 - $100,000 USD plus equity. We also provide comprehensive benefits and perks which include but are not limited to medical, dental, vision, unlimited PTO, 401(k) plan + employer match, regular offsite events, a discretionary fund for enhancing productivity and so much more! The range listed on job postings reflect the minimum and maximum new hire salary across levels in Los Angeles, CA.