Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Five9 is a leader in Cloud based Call Center solutions and one of the Bay Area’s fastest growing companies. To complement our rapid growth, we are actively searching for an enthusiastic and results-driven MS SQL Server DBA to join our Technical Operations team.
Key Responsibilities:
- Support production databases in global data centers
- Support MSSQL database replication and clustering
- Monitor production databases, performance tuning and backup/recovery process
- Troubleshoot database issues; maintain database systems availability
- Develop database tools to automate existing database tasks
- Develop database monitoring scripts and automation
- Create/maintain database related documentation
- Follow change management process for all production changes
Requirements
- Minimum experience of 5 years as Microsoft SQL DBA supporting production environments.
- Working knowledge of Windows Server environments
- Knowledge of SQL Server Reporting Services
- Knowledge of Powershell and Python
- Experience with cloud services (GCP, AWS)
- Experience in SQL Server Replications
- Experience in managing Windows clusters and AlwaysOn
- Strong knowledge of MS SQL Server backup/restore recovery models
- Experience in SQL Server user management
- Experience in implementing operational automation
- Good written and verbal communication skills
- Documentation skills for processes and procedures
Desired Skills:
- MySQL, NoSQL experience
- Experience in database development
- GitOps / CI/CD processes
This role is fully remote for candidates who reside at least 50 miles away from our San Francisco or San Ramon office locations. For candidates who reside within 50 miles of our San Francisco or San Ramon locations, this role will be Hybrid.
#LI-REMOTE #LI-VC1
As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.
Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
Our total reward package also includes:
- Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
The US base salary range for this role is below.
$105,500—$197,400 USD
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
