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Concentric

Security services and intelligence solutions

Residential Security Agent

Security Guarding & PatrolConfirmed live in the last 24 hours
Part-timeMalibu, CA, USA

About the Job

Requirements

  • A current California state guard card is required for this currently unarmed position.
  • A current CPR/AED/First Aid certificate is required.
  • A successful track record operating within a high-touch customer service environment is required.
  • Professional bearing and customer service skills are required.
  • The ability to adapt to fast-paced environments with changing circumstances, direction, and strategy is required.
  • High ethical standards and proven ability to handle confidential and sensitive information with judgment, discretion, and diplomacy are required.
  • Excellent written and verbal communication skills are required.
  • The ability to synthesize facts, concepts, and principles is required.
  • Emotional intelligence and a customer-focused approach are required.
  • A valid driver's license is required.
  • The agent must be physically able to patrol a large property almost entirely on foot over long distances and physically demanding terrain, and assist the client if injured or requiring evacuation.
  • The agent must secure hair so it does not obstruct vision, interfere with equipment, or create a safety risk; facial hair must be clean-shaven or kept neat while on shift.

Responsibilities

  • Support threat management and emergency response and serve as the first point of contact for client security needs.
  • Monitor and manage camera systems, access control technology, and other security tools.
  • Monitor critical facility functions as assigned by the client.
  • Advise and take action regarding unknown visitors, phone calls, and other contacts.
  • Maintain rapport and open communication about client needs, support requests, service issues, and deliverables.
  • Provide customer service to clients, guests, and staff.
  • Ensure client deliverables are met across the full suite of security services.
  • Proactively communicate risks to personnel, property, or privacy to clients.
  • Complete client-required plans, surveys, or reports.
  • Assist with customer service issues to maintain a consistently high level of service.
  • Communicate courteously and professionally with co-workers, management, clients, and others.
  • Follow all regulations, policies, work procedures, and instructions.

Desired Qualifications

  • Operational experience with residential security teams, executive protection details, or high-profile corporate security teams is preferred.
  • Executive protection and/or tactical training, including military or law enforcement training, is preferred.

About the Company

Concentric

Security services and intelligence solutions

Concentric is a risk management firm that provides security services and intelligence solutions to protect people and assets around the world. Its offerings combine security operations and intelligence to safeguard principals, employees, and properties, with services that are tailored to each situation. The company emphasizes sustainability by delivering carbon-neutral services and holding Platinum Member status with the Green Business Bureau, highlighting its commitment to environmental responsibility. Concentric differentiates itself through its status as the largest independent security firm on the West Coast, its long-standing trust among prominent individuals and corporations, and its leadership in green security practices, including invitation to the Green Business Bureau Members' Advisory Council (top 1% of members). Its goal is to help clients stay safe worldwide by providing reliable, customized protection while advancing responsible, carbon-neutral security services.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Kirkland, WA
Founded
2005

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