Workplace Experiences Lead

Posting Open Date: March 25, 2025

Anticipated Posting Close Date*: April 25, 2025

*Job posting may close early due to the volume of applicants.

Workplace Experience Lead - San Francisco

Fastly’s Employee Experience team is on a mission to provide an engaging and motivating employee experience where every Fastlyan feels informed, connected, and valued. We design, curate, and deliver global programs and experiences that fuel employee success, which ultimately drives Fastly’s success.  

This position will be responsible for the physical and experiential environment in our company headquarters in San Francisco. In addition to executing our team strategy in San Francisco, you will collaborate across the Employee and Workplace Experiences team. You will contribute to event programming and other employee engagement projects. We are a dynamic team working to reimagine the future of work at Fastly. 

What You'll Do:

• Ensure the San Francisco workplace is highly organized and runs smoothly. Tasks include:
  • Maintain a high-functioning and efficient office environment to boost employee satisfaction and support productivity by conducting regular checks throughout the day.
  • Oversee all purchasing to ensure catering, snacks, beverages, and other supplies are stocked 
  • Act as first point of contact for all internal and external visitors 
  • Proactively maintain an optimal workplace environment, identifying any repairs, maintenance, or updates as required.
  • Collaborate with facilities coordinator to liaise with workplace vendors, including building management, contractors, and janitorial staff
  • Collaborate with facilities coordinator to provide general support across various departments on topics including event setup, onsite team meetings, meeting/conference room technology etc.
  • Prioritize and complete ad-hoc projects and assignments in a thorough, accurate, and timely manner
  • Supporting the onboarding programme for new employees, ensuring a smooth and positive integration into the company.
  • Respond to employee feedback and inquiries through Jira
    
    
• Create an engaging employee experience for Fastly employees that is aligned with company objectives and employee experience goals to foster a positive and inclusive workplace culture. Including to:
  • Plan and execute social events for San Francisco-area employees (i.e. holiday parties, Fastly traditions, and milestone celebrations) 
  • Collaborate with teammates on global and virtual events, experiences and programs, as well as senior stakeholders
  • Partner with San Francisco site lead and EX Leadership on employee engagement activities 

• Ensure fiscal responsibility by tracking office operations spend, planning all events within budget, and submitting expenses in accordance with company guidelines and policies

What We're Looking For:

• 2-3 years prior experience in any of the following: event planning, an administrative role, office management, facilities management or other hospitality/customer service experience (experience in more than one of these areas is advantageous). 
• You’re a problem solver. If you’ve never done it before, you jump in head first. You are proactive, resourceful and accountable
• You are comfortable reporting to a remote manager and capable of operating autonomously within standard guidance
• You have exemplary communication skills, with the ability to build relationships and communicate effectively with employees at all levels of the organization
• You pride yourself on being adaptable and comfortable with change
• You possess an aptitude for staying focused on priorities in a fast-paced environment and pride yourself on your ability to manage the finest of details 
• Skilled at adapting to project constraints and resolving problems on your own; ability to work independently 
• You have good attention to detail. 
• Bachelor’s degree, preferred.
• Excellent computer skills including Google Workspace, JIRA, Slack and Zoom

Work Hours: 

• This position will require you to be in our San Francisco office 5 days per week and available during core business hours - typically between 8am and 5pm. 

Work Location(s) & Travel Requirements: 

This position is open to the following office location:

• San Francisco office - 5 DAYS PER WEEK

This position may require travel as required by your role or requested by your manager.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Salary

The estimated salary range for this position is $83,940.00 - $100,728.00

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits: 

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2025, we offer 11 paid local holidays, 11 paid company wellness days.