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IHG

Global hotel company

Supervisor Food & Beverage

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeGeorgia, USA$19.68 /hrIn-person

About the Job

Requirements

  • Ability to carry or lift items weighing up to 50 pounds.
  • Ability to stand and move about the kitchen and cafeteria.
  • Ability to handle food, objects, products, and utensils.
  • Ability to bend, stoop, and kneel.
  • A food service permit or valid health/food handler card as required by the local or state government agency.
  • Reading and writing abilities to prepare buffet items from instructions.
  • Basic mathematical skills, including math, measurements, quantities, and variances.
  • Communication skills for interacting with guests and supervisors.

Responsibilities

  • Manage everyday activity, plan and assign work, and ensure appropriate staffing levels.
  • Develop the team and improve colleagues' performance through coaching and feedback, and create performance and development goals for colleagues.
  • Train colleagues to ensure compliance and expected standards.
  • Recommend or initiate human resources-related actions when needed.
  • Ensure food and beverage equipment is operational and regularly cleaned.
  • Ensure food and beverage facilities, including banquet and convention spaces, are clean and stocked for anticipated business volume; notify engineering of maintenance and repair needs.
  • Establish and achieve quality and guest satisfaction goals; assist guests with requests and complaints while maintaining guest satisfaction.
  • Ensure food and drinks are secure and safely stored, and keep stock replenished to minimize waste.
  • Handle food and beverage inventory procedures and determine minimum and maximum stock levels for food, beverages, materials, and equipment.
  • Help prepare the hotel's annual budget and set departmental goals.
  • Monitor the budget and control expenses, focusing on food, beverage, and labor costs.
  • Ensure credit and financial transactions are handled securely.
  • Perform other ad hoc duties as needed.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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