Sweet James Accident Attorneys is a rapidly growing, AI-powered personal injury firm based in Orange County, CA. In less than a decade, we've built a nationally recognized brand and a proprietary AI and automation stack that make us one of the largest and most efficient providers of legal services in the country. Our growth runs on a culture of excellence, compassion, and results: Our team is committed to exceptional client experience and to supporting one another in a fast-paced, collaborative environment. We invest in our people, encourage professional growth, and provide meaningful opportunities to build rewarding careers while making a real impact in our clients' lives.

Pay Scale: $30.00–$36.00 per hour (base pay)

Work arrangement: On-site

Reports to: Head of IT Department

The Role

We are seeking an IT Systems Engineer II to join our team! You will resolve computer-related issues for our internal team, support both on-site and remote employees, and assist with our Azure Virtual Desktop environment. Applicant needs to be patient and dedicated to supporting your team of professionals. Must be able to move in a fast-paced environment.

Responsibilities

Provide technical assistance with computer hardware and software
Support Azure Virtual Desktop (AVD) environment for remote workers
Assist with Entra ID and Intune administration for device and identity management
Support welcome team responsible for setup of employee workstations and equipment
Resolve issues for internal team quickly and efficiently
Recommend hardware and software improvements
Track internal issues and resolutions through the company ticketing system
Setup and configure laptop and desktop computers (OS installation, software installs, patches, etc.)
Develop and update online support documentation
Perform systems administration functions for infrastructure, email, software updates, anti-virus, backups, and CRM systems
Provide administrative support for Salesforce
Zoom phone system administration—setup/deploy phones to on-site and remote personnel
Other technical duties and projects as required

Qualifications

3-4 years of IT support experience working with Windows, Mac OS, and Google Workspace at a growing company with a minimum of 175 users
Some experience with Azure environments (AVD, Entra ID, or Intune preferred)
Ability to prioritize and manage several milestones and projects efficiently
Strong troubleshooting and critical thinking skills
Ability to build rapport with internal team
Positive and professional demeanor

Benefits

Benefits package: medical, dental, vision, and life insurance
FSA or HSA option, depending on the selected medical plan
401(k) with 2% match after 90 days
Paid time off (PTO) policy and paid holidays
Ongoing mentorship, leadership support, and professional development and career advancement opportunities

At Sweet James, we don't just offer jobs - we build careers. If you're ready to join a firm that values excellence with an unwavering passion for life changing results, we'd love to hear from you.

Sweet James is an equal opportunity employer. We welcome applicants of every background and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.

We will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act and applicable local law.

Stay safe: We will never ask for payment or banking information during the hiring process.

Questions? Contact [email protected]

Sweet James

IT Systems Engineer 2

About the Job

Requirements

Responsibilities

Desired Qualifications

The Role

Responsibilities

Qualifications

Benefits

About the Company

Sweet James

Recently Posted Jobs