Urgent Care Medical Assistant

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.

About The Role

We are seeking a reliable, detail-oriented Full Time Medical Assistant to join our Medical Assistant department. In this hourly, full-time role, you will support physicians and clinical staff by providing high-quality patient care, performing clinical and administrative tasks, and ensuring that daily operations run smoothly. The ideal candidate is compassionate, organized, able to multitask in a fast-paced environment, and committed to delivering an excellent patient experience while maintaining strict confidentiality and compliance with all healthcare regulations.

What You'll Do

• Greet and prepare patients for examinations, including verifying patient identity and updating medical history and vital signs
• Assist providers with examinations, procedures, and treatments while ensuring patient comfort and safety
• Collect and document vital signs such as blood pressure, pulse, temperature, height, weight, and oxygen saturation
• Perform basic clinical tasks such as specimen collection, point-of-care testing, and electrocardiograms (EKGs), as permitted by training and policy
• Accurately document patient information, clinical findings, and services provided in the electronic health record (EHR)
• Schedule patient appointments, coordinate referrals, and assist with follow-up communications as directed by providers
• Manage patient flow to ensure timely, efficient visits and minimize wait times
• Maintain examination rooms, ensuring cleanliness, proper stocking of supplies, and readiness for patient visits
• Handle incoming phone calls, messages, and patient inquiries courteously and in accordance with privacy standards
• Support medication management by preparing medications for administration, reconciling medication lists, and processing prescription refill requests per practice guidelines
• Follow infection prevention and control protocols, including proper hand hygiene, use of personal protective equipment, and safe disposal of sharps and biohazardous materials
• Assist with administrative duties such as scanning, filing, and processing medical forms while maintaining accurate and organized records
• Collaborate with physicians, nurses, and other team members to support coordinated patient care
• Comply with all applicable laws, regulations, and policies, including HIPAA and OSHA standards
• Participate in staff meetings, training, and quality improvement initiatives to enhance patient care and practice operations

Qualifications

• High school diploma or equivalent required
• Completion of an accredited Medical Assistant program strongly preferred
• Current Medical Assistant certification or registration (CMA, RMA, CCMA, or equivalent) preferred; willingness to obtain certification within a specified timeframe if not currently certified
• Current Basic Life Support (BLS) or CPR certification, or ability to obtain prior to start date
• Previous experience as a medical assistant or in a clinical healthcare setting preferred
• Proficiency in English, with strong verbal and written communication skills
• Basic proficiency with computers and electronic health records (EHR) systems; ability to learn new software quickly
• Strong attention to detail with accurate documentation and data entry skills
• Excellent interpersonal skills, with the ability to interact professionally and compassionately with patients, families, and staff
• Ability to maintain patient confidentiality and comply with all HIPAA and privacy requirements
• Strong organizational and time management skills, with the ability to manage multiple tasks in a fast-paced environment
• Ability to follow written and verbal instructions and adhere to established policies, procedures, and protocols
• Physical ability to stand or walk for extended periods, lift or move up to 25 pounds, and assist patients as needed
• Reliable attendance and punctuality, with willingness to work the assigned full-time schedule
• Eligibility to work in the United States and ability to pass any required background checks or health screenings