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Edenred

Digital payments platform for employee benefits

Analista De Licitaciones

Customer SuccessPosted on Nov 9
Full-timeMexico City, CDMX, MexicoNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Administration, Business, or a related field is required.
  • At least 2 to 3 years of experience in customer service or post-sale support is required, preferably in the government sector.
  • Experience managing a client portfolio is required.
  • Proficiency in Excel and other analysis tools is required.
  • Critical thinking, results orientation, and communication skills are required.

Responsibilities

  • Manage and follow up on the assigned portfolio of public-sector clients.
  • Provide timely customer service and follow up on different requests with the involved departments.
  • Ensure 100% fulfillment of contractual commitments.
  • Follow up on administrative matters, including invoicing, contracts, and collections.
  • Keep portfolio information updated in internal systems.

About the Company

Edenred

Digital payments platform for employee benefits

Edenred provides a digital services and payments platform for the working world, connecting 60+ million users, 2+ million merchants, and nearly 1 million corporate clients across 45 countries. Its offerings cover employee benefits (like Ticket Restaurant), mobility services, employee engagement tools, and corporate payment instruments, all delivered through a digital platform and apps that often integrate with mobile wallets and partner services. It differentiates itself by its global scale, broad range of benefits and payments solutions, and a track record of France-specific innovations (virtual Ticket Restaurant, braille restaurant cards, Edenred Télétravail, and Edenred+). Its goal is to simplify daily life for employees, improve well-being, attract talent, and boost company performance by making benefits and payments seamless.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1983

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