Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
HybridMust be willing to travel and relocate throughout Peninsular Malaysia.
RetailRetail Store Management
About the job
Requirements
A Bachelor's degree in any relevant field.
Preferably 2 years of experience in a retail- or sales-related field.
Effective organizational management, communication, interpersonal, negotiation, and analytical skills.
Willingness to travel and possession of own transport.
Willingness to be based throughout Malaysia and flexibility to relocate.
Open to multiple locations across Peninsular Malaysia.
Responsibilities
Monitor and improve financial and operational performance at wholesale sites.
Manage a network of retail fuel service stations and lead service station dealers to achieve operational excellence.
Drive marketing programs to achieve planned volume, revenue, and margin growth.
Monitor market and competitor activities and recommend strategic plans to maximize sales and profitability.
Build and maintain relationships with service station dealers through regular site visits and team meetings, ensure outstanding customer service, implement business initiatives, and assist with relationship administration.
Work with customer service, business support, supply chain, distribution, and governing bodies.
Communicate and negotiate changes in rent or license fees for CODO sites.
Manage retail profitability through counseling on retail pricing and improving sales volume.
Monitor site and market changes that may require adjustments to site operations.
Ensure customer service standards are met and that processes identify and resolve customer satisfaction issues effectively.
Ensure effective promotional and site-appearance execution.
Develop and train site operators, coordinate continuous-learning workshops and seminars for dealers and station staff, and support marketing plan implementation with emphasis on customer service.
Ensure effective implementation of SSHE/OIMS and Controls policies.
Petron Malaysia is an emerging and rapidly evolving Asian oil company. It is part of Petron Corporation which is the leading oil company in the Philippines. Our integrated refining, distribution, and retailing of world-class petroleum products help meet the country’s growing energy needs and contributes to a more progressive nation. We are dedicated and passionate about our vision - to be the leading provider of total customer solutions in the oil sector and its allied businesses.
We are seeking dynamic & innovative individuals who have the drive to make a difference & are fueled to succeed!
Responsibilities:
Monitor and improve site financial and operational performance for 'wholesale' site.
Manage a network of Retail Fuel Service Stations and lead service station dealers to achieve operational excellence
Drive marketing programs in order to achieve planned volume, revenue, and margin growth
Actively keep a pulse on market and competitor activities and recommend strategic plans to maximize sales and profitability.
Build and maintain strong relationships with service station dealers with regular site visits and team meetings, to ensure continuous delivery of outstanding customer service and implement ongoing business initiatives and assist with administrative requirement of relationship.
Work closely with customer service, business support, supply chain, distribution, and governing bodies.
Communicate and negotiate changes in rent / license fees (apply to CODO sites)
Manage the retail profitability through counseling on Retail pricing and improvement on sales volume.
Monitor changes in site / market factors that may require and adjustment to site operation.
Ensure that customer service standards are consistently met and that a process to identify and resolve issues impacting customer satisfaction is working effectively.
Ensure that effective promotional and site appearance execution.
Ensure development and training of site operators, coordinate continuous learning workshops and seminars for Dealers/Station staff to support the implementation of the marketing plan with emphasis on delivery of world class customer service.
Ensure effective implementation of all SSHE/OIMS and Controls policies.
Requirements:
A Bachelor's Degree in any relevant field.
Preferably 2 years’ experience in Retail or Sales related field
Effective organizational management, communication, strong interpersonal, negotiation and analytical skills
Willing to travel and possess own transport
Willing to be based throughout Malaysia (Flexibility in relocating)
Open in multiple locations across Malaysia (Peninsular)
Thank you for your application! We’re thrilled that you’d like to join Petron Malaysia and we appreciate your interest in the position.
Please note that due to the volume of applications, only shortlisted candidates will be contacted.