Product Data Management System Specialist

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

Charlotte Tilbury are implementing a new Product Data Management (PDM) system - Syndigo and are looking for a technical specialist/administrator to support the product as it moves into service. As a PDM Specialist, you will be responsible for the technical aspects of maintaining and managing product data, ensuring its accuracy and accessibility for internal teams.  This role sits within the Technology team and will collaborate closely within the Master data team, transformation team and other stakeholders to maintain an efficient product data management system.

As the Product Data Management System Specialist you will

•System Management: Administer and maintain the Product Information Management (PIM) system, ensuring it is up-to-date, secure, and optimized for efficiency.

•User Support: Provide first line technical support to internal users regarding user creation and the proper use of the product data management system.

•Development: Be able to create custom attributes, amend workflows, support integration queries at an intermediate level. Work with Syndigo development/SI for advanced requirements.

•Data Integrity: Implement measures to ensure data accuracy and consistency, conducting regular audits and resolving discrepancies promptly.

•Documentation: Create and maintain documentation related to product data management processes, workflows, and system configurations.

•Reporting: Generate reports on product data quality, system performance, and user activity, offering insights for continuous improvement.

•Problem Resolution: Address and resolve issues related to product data management promptly and efficiently.

•Process Improvement: Identify opportunities to streamline product data management processes, enhancing efficiency and accuracy.

Experience

• Bachelor’s degree in Business, Information Technology, or related field.
• Proven experience in product data management or data administration, preferably in Retail.
• Familiarity with Product Data / Information Management (PIM/PDM) systems and tools.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Knowledge of industry standards and regulations related to product data management.

Who you will work with

• This role will report into the Business Systems Director
• You will work closely with systems, tech and supply chain teams.

Why join us?

·Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves

·We’re a hybrid model with flexibility, allowing you to work how best suits you

·25 days holiday (plus bank holidays) with an additional day to celebrate your birthday

·Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey

·Financial security and planning with our pension and life assurance for all

·Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues

·Bring your fury friend to work with you on our allocated dog friendly days and spaces

·And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!