Director: Crisis Management

The Crisis Management team within the Risk & Broking segment of WTW, is looking for a professional to drive growth of our Sports & Contingency proposition globally The role reporting to the Head of Sports, the successful candidate will have proven experience engaging with clients and prospects with accountability retention and new business development. They will manage and develop client relationships and grow the portfolio globally and be responsible for targeting and converting prospects across all products lines within Accident & Health and Contingency.

The Role 

• Manage and expand existing client portfolio; identify new insurance and reinsurance opportunities
• Develop and convert new business prospects across all product lines
• Provide technical and market expertise to deliver tailored, profitable client solutions
• Lead renewals, placements, and documentation with strong quality and compliance standards
• Build and maintain strong relationships with clients, markets, and internal stakeholders
• Ensure full adherence to WTW policies, regulatory requirements, and brand values
• Determine appropriate solutions, structure, price and placement strategies that meet the clients needs
• Ensure all relevant information is gathered in the preparation of annual renewals and endorsements on key account
• Understand the clients’ business and risk management needs and look for solutions to deliver those needs through the provision of ongoing service 
• Work closely and maintain relationships with key market and client contacts
• Liaise with others to ensure compliant processing of contracts and contract certainty   
• Broke, or liaise with placing brokers to achieve agreement of markets where required and maintain diary/pending system to monitor progress
• Comply with any external rules and requirements imposed on individuals performing their role at WTW
• Promote WTW’s brand and values to enhance WTW reputation in the market

What you'll bring

• Extensive knowledge of the Accident & Health and Contingency market, including account management, broking, sales and production.
• Experience navigating a global broker operating across multiple time zones 
• Demonstrate strong relationship, consulting and negotiation skills
• Proven experience working with retail and wholesale clients and stakeholders.
• Understanding of WTW global structure and multiple stakeholders beneficial
• ACII qualification (or progress towards) is desirable

What we offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [email protected]