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Kempinski

Front Desk Agent

Hotel Guest ServicesUpdated on Nov 14
Full-timeBudapest, HungaryNo salary listedIn-person

About the Job

Requirements

  • A relevant college-level qualification is required.
  • Excellent English proficiency is required.
  • One to two years of experience in a similar role is required.
  • Excellent communication and rapid problem-solving skills are required.
  • A courteous, guest-oriented attitude is required.
  • Ability to work independently and precisely is required.
  • Reliability and flexibility are required.
  • A well-groomed, polished appearance is required.
  • Knowledge of the Opera system is required.

Responsibilities

  • Welcome guests and professionally handle their arrivals, check-ins, and check-outs.
  • Maintain ongoing communication with guests and provide them with comprehensive information.
  • Handle complaints effectively.
  • Handle cash, invoicing, the cash register, and credit-card transactions.
  • Manage and track reservations and perform administrative tasks.

Desired Qualifications

  • Experience at a five-star hotel in Budapest is preferred.
  • Knowledge of other European languages is preferred.
  • International work experience is preferred.

About the Company

Kempinski

Company size
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Total funding
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Headquarters
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Founded
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